We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
I've new to this forum. I recently purchased an LG Oled B2 65 inch and it is connect to Yamaha RX V581 av receiver which supports dolby atmos.
I am trying to play movies which has lossless Dolby atmos audio via LG's media player. My avr is always showing DD+ 5.1 and doesn't show atmos at all.
Appreciate any help from member. Sorry If this was already discussed as I'm new to this forum.
By Nick Payne
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
By Asrar ul haq
I recently brought a LG C1 OLED tv along with a LG SP9YA soundbar. I have been having issues to screenscast from my Samsung s21 plus phone on the TV when connected to sounbar. There is a clear lag and eventually screencast gets disconnected saying signal for smart view screencast is bad (reconnecting could help, but it never does). Updated all the apps on TV and phone but it didn't resolve the issue.
I dont understand what to do