We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
So I'm trying to watch Eurosport player via the LG WebOS browser. When I put the stream I'm watching to full screen the bottom bar (with start/pause, volume, full screen etc. options) goes away for a couple of seconds and when the censor disappears it comes back and stays on. It's really annoying.
I have been watching Eurosport like this before and never had this issue. Wondering if it's something to do with the new update?
Many thanks for your time.
When playing a Dolby Vision file encoded in MKV container format, the image is green/purple in colour. A quick googling says, this occurs due the default media player in WebOS not able to decode Dolby Vision MKV container files properly.
When will this be fixed?
I just bought a OLEDG177PUA with what I assume is webos 6. Why is there not a setting available for me to set the default home screen.... to the home screen? I am constantly ending up on some random live LG TV channel, and having to wrestle it to go "back" to "home" by pressing the home button over and over. At the very least let me easily switch to a gallery picture as a home screen option. It's a gallery TV after all is it not?
I haven't watched live TV since 2003. With all the app options on the home screen now, why on earth would I need to start now? Please enable a way to make live TV stop being the default. It was bad enough that I had to endure a static screen to constantly wrestle back out of to get to the home screen, but I'm not sure what's worse, static or Ancient Aliens. 🙄
Also explain HBO Max. How do you guys have ancient aliens but not HBO Max?