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Rewind and Forward is unsupported for Full HD movie and 3D


jaifaizal

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Hi guys / LG Support

I'm not sure does anyone are facing the same problem.

While watching any Full HD movie or 3D, I can't rewind also move forward the movie story, there are an error message appeared at the top of screen said 'unsupported action for the format file'. I'm able to do so if playing the same movie from a laptop.

As info, I'm using Smart Share that the movie saved in 2GB western digital cloud.

 

Please advice.

Thanks

 

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I have exactly the same problem with lg-42LB730V. I spend hours to get down to the problem. I think its something to do with transcode... I cant rewind or forward most of the videos streaming from the NAS thought wired LAN connection but I can rewind or fast forward When I copy paste them into a memory stick Or hardrive and stream from the USB. It is annoying but looks like a bug to me... I don't think there is a solution until there is a webos firmware update. 

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