Quantcast
Jump to content

  • 2

LG please update your capable 2013 TV'S to webos


richie007bond

Question

Any word if LG will update their 2013 range to webos, my la690v is screaming out for webos, gets me mad my tv seems obsolete less than a year after I bought it, give your customers the choice to upgrade, hell I wouldn't mind paying a fee for the update to webos but something tells me my shiny fairly new tv stuck in limbo.

  • Like 1
Link to comment
Share on other sites

12 answers to this question

Recommended Posts

  • 0

Hey everybody !

I have some good news right there.

 

I contacted LG's support through 

link hidden, please login to view
.

 

of my question and their response.

 

__________________________

 

I'm sorry that it's in french.

Here's a translation.

 

 

Here's my question :

 

 

Dear Sir,

I recently heard that LG developped a brand new interface for its Smart TVs.
I currently have a recent 47LA620s that I bought less than 4 months ago.
The current user interface that I have is this one :

When will my Smart TV receive an update to the latest WebOS user interface ?
( )

Thank you in advance.

Yours faithfully,
--- -------.

 

 

And here's their response :

 

Hello Mr. ---. 

 
We acknowledge receipt of your email. 
 
We inform you that the WebOS update for your 47la620s TV will be available in June.
 
 
We remain at your disposal for any further request. 
Please accept, Sir, the assurances of our highest consideration.

 

 

__________________________

 

According to  the 47la620s was released around March 2013.

That's sounds pretty good, huh ?

Link to comment
Share on other sites

  • 0

HI Alex I know it's great news, I've just fired of some questions my self to LG asking about webOS and the current range of 2013 TV'S, hopefully all 2013 duel core processors tv's should receive the webOS update after all it makes sense if LG want to keep their customers coming back and buying more of their range. I'll be picking up a 4k tv at the end of the year so if they want my returning business they hopefully won't leave their existing customers out of any future software updates.

Link to comment
Share on other sites

  • 0

HI Alex I know it's great news, I've just fired of some questions my self to LG asking about webOS and the current range of 2013 TV'S, hopefully all 2013 duel core processors tv's should receive the webOS update after all it makes sense if LG want to keep their customers coming back and buying more of their range. I'll be picking up a 4k tv at the end of the year so if they want my returning business they hopefully won't leave their existing customers out of any future software updates.

Well said! If you get a list, please post it up..:)

Sent from my iPhone using Tapatalk 2

Link to comment
Share on other sites

  • 0

I 've  sent a mail to LG UK customer support asking when will they update 2013 models to WebOs.

Here is the reply:

"Thank you for your query regarding your 42LA660V

After looking into your query, I can confirm that the new WEBOS operating for our 2014 LG Smart TV's is unique to them and that it requires certain hardware capabilities in order to work. The requirements are not met by the LA or LN ranges of TV's as they are 2013 models and have different hardware in them.
It is not a matter of a software update but actually changing the hardware inside the TV which is not possible.

Therefore, I can confirm that it the WEBOS system will not be being released for your model of TV, unfortunately.

I hope my email has answered your query and assisted you today; I would really appreciate your feedback. Please help us to improve our customer service by completing the short survey after this email.

Thank you in advance.

Kind regards "

 

So ... that's that! :(

Link to comment
Share on other sites

  • 0

Bad news...

link hidden, please login to view

 

 

Here's the translation :

 

 

 

Hello Mr. ------- ---. 
 
In response to your mail on 12-05-2014 concerning an update for your TV to the WebOS interface.
Please do not take into account our response.
This is due to an error in our services, because only the TV models that have been released in 2014 will receive this update.
Currently, there's not any update planned to 2013 models.
 
We remain at your disposal for any further request. 
Please accept, Sir, the assurances of our highest consideration.

 

well... 'kay...

 

 

That's kinda funny, this time I didn't had the "quality-survey-thing"

 

...

Link to comment
Share on other sites

  • 0

Hello All !

I was certain it was an error

TV with NETCAST (2012, 2013 & 2014) platform could not become WebOS platform with a simple S/W up-dating!...
This is not possible due to the hardware difference (RAM, processor etc ...)

 

bye

Link to comment
Share on other sites

  • 0

Dear NICNL
I am sure your last Post is not really exact and I suppose it's an error of translation when you wrote:" only the TV models that have been released in 2014 will receive this update"
I am sure there is no update between NETCAST and WEBOS.
LG SMART TV with netcast stays in NETCAST platform
LG SMART TV with WEBOS stays in WEBOS Platform

there is no relation between this 2 Platform.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • By Alex
      Automatic Firmware Update
      Press the Home/Smart button on your remote to bring up your launcher bar.
      Click the Settings icon in the top-right.
      Choose the All Settings option at the bottom.
      Choose the General menu from the left.
      Scroll down, near the bottom of the list, and select About this TV.
      From here, make sure Allow automatic updates is checked, and click the Check for updates button.
      If an update is found, follow the steps on screen to download and install it.
       
       
    • By Burkey
      hi all. new to this but really stumped!!! i live in ontario canada and have been using cogeco cable for internet and tv. it got way too expensive so i cancelled both and switched to bell 3.0 which is at least 3 times faster and we have no tv package, so we are just streaming everything for 1/3 the price!!!!!  i signed up for a couple of sports sites, tsn and sportsnet + so i can watch hockey playoffs and other sports.  tsn works just fine on the tv.  however, sportsnet + says that i have to have web os version 89 or higher.  i found my tv, which is a 2023 version, is only version 87!!! i chatted with tech support and they were no help.  anybody got any ideas as to what i can do for this???  no auto software updates for it and nothing on the lg app store.  quite confused how a 2023 model is not up to date, or sportsnet+ is that far ahead and not backward compatible>>>
      thanks to anybody that answers.
      dave
    • By dinoc
      I have an LG TV with Web OS 13.30.56 and the HBOMax app was replaced by MAX app.
      Since installing the new app I get 50+ per day ads notifications from Max app with the same add, every day , 50 notifications per day.
      I've made a video with the problem to understand it better:
      link hidden, please login to view Where can I report this problem to get it fixed?
      Please feel free to move this topic to a more appropriate area, if needed.
      Thank you
    • By News Reporter
      Space has the power to shape both the perception and perspective of our experiences. Fueling everyone’s passion for interior design is the emotional influence of our surroundings and our appetite for aesthetics. From the uninitiated to the aficionado, we make conscious efforts to reflect who we are through our home decor. Interior design trends are inspired by cultural events and, at times, are reactions to movements in popular culture. With such powerful actors, maintaining balance and introducing elements that complement rather than overpower are gaining value. This is especially important when it comes to integrating essential yet potentially disruptive elements like the TV into a room’s decor. Fortunately, LG has devised a solution that resolves this dilemma while letting people stay true to their distinctive style.
      With LG OLED M, the TV is no longer the interior designer’s nemesis but a tool to elevate the décor and tailor spaces to modern lifestyles through its seamless integration. Compact and discreet, the elegant OLED TV with the Zero Connect Box is the only OLED TV that can send both 4K 120Hz video and audio wirelessly, helping homeowners free their TV from cables and external devices and gain the freedom to achieve their dream living spaces.

      More Space for the Things You Love
      Feeling overwhelmed by the mess around your TV screen? Visible cables and bulky furniture can take up valuable space much to the frustration of the designer. A cluttered space not only disrupts the balance of sophistication and functionality they worked so tirelessly to curate, but it also limits their ability to express a distinctive personal style through their home design.
      LG OLED M with the Zero Connect Box declutters the TV area by banishing tangled cables and external devices to more discreet locations like on a side table, bookshelf, cabinet or coffee table – practically anywhere the designer sees fit. This feat also eliminates the need for a bulky TV unit or cabinet which often disrupts the room’s design, freeing up space to display ornaments, paintings or maintain a simple look.

      With the maximalism trend growing, where every inch of space is carefully considered in the overall aesthetic, the Zero Connect Box emerges as a versatile solution. By eliminating tangled cables and external devices around the screen, homeowners can enjoy newfound freedom to experiment with placement, colors and textures, helping them build the aesthetic harmony they desire.
      The TV for Sophisticated Simplicity
      As more designers embrace the quiet luxury trend, which champions effortless elegance over the risk of being ostentatious, the LG OLED M and its Zero Connect Box has become the ideal companion to realize a home of understated sophistication. Creating a cohesive look through muted tones, refined finishes and simplicity under the quiet luxury concept, the LG OLED M elevates the elegance of a living space with the Zero Connect Box. A nightmare for designers seeking to develop a space that looks luxurious but not overly so, cables and clutter limit their design freedom as they must be hidden by more furniture.

      With the Zero Connect Box, it’s easy to inject luxury into the TV area in an understated and effortless way, simplifying the space by removing unnecessary clutter. And thanks to the OLED screen’s sleek, ultra-thin design, it mounts flush to the wall to resemble a sophisticated picture frame that blends into the décor instead of taking attention away from it.
      Hassle-Free Flexibility
      With the Zero Connect Box, designers are no longer tied down by the length of their TV cables or the placement of furniture. They can be more strategic with their floor plans. The Zero Connect Box unlocks new room layouts without the hassle of rewiring or moving heavy furniture. Want to rearrange the furniture for movie night or update the interior with the seasons? No problem, as the LG OLED M can be moved around the room with ease as it eliminates the hassle of untangling, disconnecting and reconnecting multiple cables.
      Another major benefit of the Zero Connect Box is how it allows users to effortlessly connect or disconnect devices without having to reach behind the screen or wrestle with cables – which also pose a trip hazard. It gives the user the power to place their Zero Connect Box anywhere within reach of a power cord, and therefore the ability to manage all connected devices in a more convenient and well-organized space.
      A Home Theater for Every Occasion
      Another home trend emerging in recent years is a home theater that adapts to modern living. With LG OLED M, home designers can create a home cinema that doubles as a gaming room. In this space, the console or Blu-ray player, which light up when in use, can be placed out of view instead of under the TV to minimize distractions and maximize immersion.
      LG OLED M mounts flush to the wall while its Zero Connect Box transfers video and audio wirelessly to the screen, so what the viewer sees ahead is just the OLED TV. This makes it easier to appreciate the incredible self-lit picture quality of the OLED screen, which facilitates higher immersion thanks to less distractions between them and the display.
      What’s more, LG OLED TVs not only deliver perfect blacks and offer large screen sizes, but they often perform better than projectors in brighter environments, so the room doesn’t have to be pitch black to achieve the level of immersion gamers live for.
      To further explore how LG is innovating consumers’ ability to create living spaces that perfectly match their lifestyles, head to the
      link hidden, please login to view for more stories like this. # # #

×
×
  • Create New...