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Smart Remote

Mike_S

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Mike_S

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Smart remote constantly disconnects. I’ve pushed home and back button and when trying to setup remote receive error message “Bluetooth service needs to be inialized”

Ive tried everything suggested on the internet to include turning off tv waiting 15,30,60 seconds and trying again. Eventually it will reset up but then will will disconnect. Extremely frustrating and tv is really unusable when this happens. The worst is getting into a streaming app and the remote fails and can’t get out without turning tv off. I would list tv model # but since I started this message remote has disconnected again. Help very much appreciated 

thx

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