thutch79

Update: just talked to LG and since it's a couple months out of warranty, they're recommending BUYING a new remote. So software all locks up, and they recommend BUYING a new remote to fix it. Terrible support. Another update: I setup LG ThinQ. It acts the same which rules out a remote issue (something support should have suggested I try).

When in an app, hitting home on the remote doesn't do anything. I was looking to see if there's a webOS update available, and now I see trying to open settings locks it all up. The only way to get out of an app right now or get it out of the state where trying settings locks it up is to power off and back on again. Things I've tried: 1. Restart. I've tried various ways including unplugging and holding the power button on the TV for a while. I left it unplugged all night. 2. Repair of the remote. I don't know what else to try as I can't even get into settings to see if there's an update to fix this mess. Any thoughts?