LGSAM

Anyone having any negative experiences with this latest update . Someone mentioned color shift and apps not opening ,dont know if that is widespread or not .

Anyone in NZ using the latest software 5.05.25 , im a bit concerned about updating as have had issues in the past that didn't seem to affect other country's .

Updated via USB to ver.05.05.35 (55EC930V). I noticed several small (insignificant) changes ... 

But there is one bigger: ON TV AND ALL INPUTS COLORS SHIFTED TO RED (skin colors are unnatural orange!) on my calibrated OLED TV!!!

 

Still cannot start all instaled application (LG Store, YouTube, AccuWeather ... - issues that started with 05.05.01 update)!

After instaled 05.05.20 web app is slower then before (same with 05.05.35). Slow, slow, slow .. fuckin' sloooow!!! And web app restart from time-to-time (memory full).

Funny you mentioned that , I recall after a firmware update , cant remember what version my TV developed a red tint to everybody's faces , it took a lot of messing around to correct it . Factory reset did not help .

Official site here in New Zealand still only has 5.00.35 for the LB7500 been that way since Feb this year .

Hi guys , my tv briefly showed an update was available but when i went into the settings later to check it said no update found , I was wondering if they pulled the update  , so mine is still on 5.00.55  65LB7500  NZ 

i have 42lb7200   softwear version 05.00.55   webos version 1.4.0-2515   plz i need help ...

how can i update to newone

Are you having problems with 05.00.55 ?

Hi Michael , 

Are you still speaking to LG NZ regarding the 55 firmware , may be they have not released here because of the issues you and others are having . I am still waiting a reply from them regarding the sound drop outs , was tempted to try the 55 firmware but it sounds worse than what I have and Im not sure how to downgrade safely if I need to .

This sucks I am also in NZ and was going to install the link you posted  for 55 but may just stick with the 5,00.35 , I dont want Plex problems as well as sound drop outs . I see they have not released this yet online or for auto update . 

Official update for this seems to be taking an age , it seems every time I walk in the room my TV has reset itself to TV speakers . I dont know if there has been much difference in picture quality since the early firmware but it does seem the terrestrial tuner has a poorer picture than any other input , but not sure if that has always been that way .

I have 42lb6500 05.00.20.. from philippines..cant connect to lg store or youtube..connected to wifi..said network unstable but i hav fast connection...pls help

It may sound stupid but check that your time is correctly set , I had an issue similar to this and found that it was due to having a different time zone set .

Good luck

No I haven't I just assumed they would of been inundated with complaints from around the world

Hope they have . I guess we just wait for yet another update .   

Yah mine is the Harmony hub so same setup as yours just down to one button press.

Hi Shayne , Have you reported this to LG , I have here in NZ and they said they would follow it up with LG Australia .

I cant remember how many updates my TV has had since I purchased but the simplink /arc has been rock solid until this update and now I am having sound drop outs and HDMI pop ups constantly . Spoke to LG and they are planning to get back to me today .

From the Dutch (nl) LG support website I downloaded 05.00.40. Will let know if this hdmi/ARC problem is solved.

Hi what model is your set and did you have 05.00.35?

Yeah I just set up a macro, one button press turns off simplink then turns it straight back on.

I have the Harmony 650 and found that it has a simplink button setup so if you push once it displays simplink off on the TV and push again and it turns on so I havnt had to set up a macro , 

The solution I use (if you use a Harmony remote) is I programmed a button to turn simplink off then on again which fixes the issue for a while.

Seems to be a pattern here ,LG fix one thing and break another . Do you program a sequence of buttons to turn on simplink ? I have been going to menu and changing the speaker out setting , its painful , I have had a moan to LG about it . 

The only thing I have connected to the amp apart from the ARC connection is my Chromecast , I am thinking the sound might be disconnecting when the Chromecast  goes into standby , I have unplugged it to test . 

Yep me to, had happened about 3 times today. It switches over to TV speakers.

Yeah the HDMI1 pops up randomly for no reason , I have all my gear plugged into the tv and the sound via ARC / HDMI1 . Have done a reset but I think this is another firmware stuff up.

Just got 5.00.35 OTA in Australia, 60LB7500

Me too , it fixed my guide problem but now the ARC is dissconecting randomly and I have to go to the sound menu and reselect the audio out preference , this never happened once before the update , hope they havnt added a bug .

I gotta say I've always thought for an LED/LCD TV the picture when you get up closer is very pixelated indeed, when using my mac via hdmi the picture is decidedly grainy no matter what settings I use on the mac or the TV.  I don't really watch any broadcast TV so I can't say i've noticed a difference/lowering of the picture quality there.  @LGSAM, I agree, the NZLG Facebook site is the only place one does seem to get a response, it's a pity their actual support people aren't as good as their social media people.

Yeah I think they believe they can treat us the same as the Australians but unfortunatly we have differences with our DTV broadcast so you cannot use the one size fits all approach software wise .

Did anybody notice sharpness function changed for the worse?

With the 5.00 and newer firmware thes changed something and I can not get picture to be good as before upgrading..

When you apply sharpess to 40 or 50 picture gets very bad. Before it was very clear and now it is just strange. You can see the all the dots and it looks as if the source is bad, but I am talking about remuxes of bluray.

Anybody noticed something similar?

I cant say I have seen any difference but I was thinking that DTV broadcast use to look clearer on one of the previous firmware's but that could be my imagination .

I am in NZ also and cannot see any difference in the latest firmware , I was hoping they may have fixed the Free view guide issues I am having but apparently that will be in the next update . There does seem to be a lack of knowledge and support from LG when it comes to this country having said that the responses you get from the LG NZ Facebook site are usually prompt and helpful . I have had Samsung TVs in the past and cant say they were any better for support .

Quick update, i've now updated and all appears to be working as before, just faster.  I'm yet to reboot the TV so fingers crossed what was there before is there after.

 

For those note sure about Plex and WebOS2 (lite edition) - it would appear that Plex is still fully functional.

 

For my fellow Kiwis, it does appear something is very remiss with the whole EPG/On Demand thing, I can't even find the latter and no sign of setting up recording etc..... but I shall keep looking.

The update on mine works ok apart from the guide not showing more than 2 shows ahead I can select from the guide and record with series link , still waiting to here back from LG NZ regarding the guide issues . Also on demand works fine .

Just the Freeview Plus I think. It seems ridiculous that we have a tv that can record and a freeview guide that shows the EPG info but there is no way to record from the guide ! 

I am going to post on LG facebook page and see what they have to say.

Does your guide show more than 2 programmes ahead for tvnz and 3 and 4 because mine cant . 

Today received 05.00.15 OTA for 50LB650V

Me too . Not much different to the last , advanced menu takes an age . Do you still have the original freeview guide as well as the freeview plus . I no longer have that guide and the other only shows 2 programmes ahead unless I use the plus guide