Roy Brown

webOS updated again on my C2, but the Sky News app News option still always times out.

webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though. I have deleted and reloaded the Sky News app, but the problem remains. Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?

The internet connection to the YouView box does not reach down the HDMI cable to the TV, even if that cable has the Ethernet strand. You should however be able to connect the TV to the router via WiFi, or via another Ethernet cable, which ever is most convenient for you. The dialogue will be under Network in Settings, the gear wheel symbol on your remote (give it a long press so that it opens up completely); on my LG C2, Network is then under General, but it’s under Connections on my GX, so you may have to look for it in the Settings. Then you just have the normal WiFi dialogue, SSID and password, as when setting up any device on your WiFi. I did dig out a manual online for your TV; it confirms the TV has WiFi, but oddly, there doesn’t seem to be a section on setting it up. Maybe this is in the Quick Start/First Setup guide? Anyway, it should be easy to do. And once you have done this, the Browser app will work, and likely all the other apps along that row, like the BBC iPlayer and so on.