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jianglai

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About jianglai

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  1. UPDATE: I’ve given up. LG customer service is a clusterf**k. Some rep told me the part is ready today, some said tomorrow, some said in two weeks, some said there’s no part because refund is approved, some said refund is cancelled because I asked to wait for the part. Filed a claim with Amex and let them deal with LG and the seller. Too bad I still have this giant dead slab of a TV occupying half of my couch and an empty bracket mounted on the wall. Dispute will probably take another month or so but at least I don’t have to deal with this crap anymore. What waste of time.
  2. I bought a 77-inch GX at the end of December last year. The TV came about a week later and I paid for professionally installation because it needs to be wall mounted. I used it for about a week and it is dead -- it won't turn on and pressing the power button would just cause the screen to flash white and made a clicking sound. I bought the TV on Amazon through a third party vendor, so I contacted them on Amazon to have it exchanged. They told me no can do because I don't have the packaging any more. I am a bit upset because who keeps a 77-inch TV's box in an NYC apartment after making sur


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