davexnet

Depending on the TV software version there were some recent additions in settings/general

that provide some options regarding the home screen

DO a long press on ther Home button and close the app that way

The usual course of action is to unplug the TV from the wall for 30 minutes and then retry.

If still broke, consider doing the factory reset from settings/general

TV is the 2017 uj6500 series,

for the last 4 - 6 weeks the FIlmrise channels do not properly load.  They install, you can select them,

you get the channel splash screen, then the screen goes black and stays that way until you exit out.

Uninstalling/reinstalling doesn't help.

Any info appreciated

I have to qualify the above post, this situation was resolved and the TV is working fine again,

but I had to "reset to initial settings"  in settings/general.  This is the first time after the numerous software

updates in the past this was ncessary.

Before doing this reset, I first tried the mute button x3 / reset A/V to default but this did not help the poor picture/color

Hello -

after no updates for approx. 2 years, the TV updated to 06.00.03 about 4 months ago, now to

this latest, which is described as a bug fix release.

This release has changed the  TV picture, it is too bright, almost garish, with a decidedly blue color cast -

Let's be honest, a stable and properly balanced image was never one of the TV's strong points, now it's almost unwatchable.

Why would anybody update the TV firmware picture settings of a 4 year old TV in such a drastic way? 

On my 2017 LG uj6500, the out of the box experience is poor, the default settings are poor,

and the color accuracy  / grey scale adjustments are poor.  This seems to be a common experience

on the lower end TV's

The TV itself (assuming it's connected to the internet) will check the firmware when you turn it on.

I got a notification last week (which was a surprise since it's been more than a year since the last update)

I checked in the settings/general/About TV, I have WebOS 3.9.x,

but TV software version 6.0.x

You WebOS/software is up to date as far as I can see

Is there any difference between the INSTOP reset and the factory reset available through the

normal TV settings?

The Channel Plus/LG channels on the earlier firmware was pretty poor (in my opinion).

I've updated the firmware on my 2017 uj6500 TV but I have not activated this functionality, leaving

the user agreements off  (Out of the 7 that are there, I've only activated "terms of service" and "privacy")

and the TV, for me, works fine this way, with apps in the LG context store functioning normally

Isn't the screen always running at 4k (3840x2160) ?

Lower definition feeds are upscaled to the native resolution, as far as I know

See this:

It can not be upgraded unless LG makes it officially available

The only time it can be upgraded is when/if LG make available, officially, for your TV

Try unplugging the TV from the wall for at least 10 minutes and then retry

Did you check to see if any of the add-on boxes support it, Roku, Nvida, Shield, Chromecast, generic Android box.

You'll have to buy the box and an HDMI cable

I store my media on a PC using the DLNA built into Windows to serve the files.  I've never seen this.

Unplug the TV power cord from the wall for at least 5 minutes and retry

If it'still not updated, I suspect your NAS is the problem.

The reset will only reset using the current firmware, not the original or earlier.

Try unplugging the power cable from the wall for at least 5 minutes and then check the TV

13 hours ago, ironmonkey said:

" My advise to you, get an Android TV box and use that to download any apps you want and any web brower you like and as soon as you get the chance, get rid of your LG TV and buy one that actually does what it is supposed to do.   "

Yes, freeing yourself from the "Smart" offerings in the TV will open up many things.  But I have a feeling that all of the TV manufacturers are similar, nothing to be gained by switching brands as far as I can see.  Anybody know if any of the other TV brands offer alternative browsers on their content stores? Perhaps Android based TV ?

See here for firmware download and instructions

https://www.lg.com/uk/support/product/lg-49LF590V

This question has been asked hundreds of times in the forum.  It is not possible unless LG provides a method.

Why don't you contact LG directly and see what they say?

Try unplugging your TV from the wall for at least 5 minutes, then retry.

I also find it curious that you can not disable the wifi-direct functionality.

Would be interesting to see if LG provides an explanation  ...

10 hours ago, AL-G said:

LG "smart" tv not too smart! Ive had this tv a while and the browser is loosing more and more sites.  If I had known they could not be updated I would not have wasted my cash. The attitude of LG regarding the lack of browser updates is deplorable. NO MORE  LG GOODS FOR ME!.........Waist of money! 

My advice is unplug it and take it back, your problems are just beginning. And why should you buy a Chrome Cast or set top smart box when your new LG "smart"  tv should do as its advertised to do.?

Samsung TV's also offer a limited browser.  I don't think any TV (as far as I know) allows you to install a third party browser

1 hour ago, mike4scuba said:

LG wanted me to send the TV back again to have the screen replaced

I asked if I sent it would it have the original fault repair at the same time. Was then told it was user error and the TV should never have been repaired in the first instance.

At this point I rang up the shop where I bought the TV and explained it was not fit for purpose.

The shop agreed and asked if I wanted a replacement or refund.

I have now got a Samsung TV and have had no issues with any of the apps

Even though I told LG I wasn't sending it back for repair they still sent DPD courier to collect it

Would I buy another LG product?  NO

 

U.K .based?  I think the UK has more consumer protections, at least from the evidence in this forum and similar.

How long had you owned it ?