Rodrigo Gómez Maitret

6 hours ago, td47 said:

First, I would check for any stuck buttons on the remote itself, and look for any evidence of anything spilled on it, or in it, and check if anything feels sticky in between or near any of the buttons. If there IS anything sticky etc, (or if any of the keys stay down) remove the batteries, and use a mild solvent like Isopropyl Alcohol around and between the buttons (cotton buds can be used for this), until they feel better/free-er. Check the operation of EACH button to ensure none feels as if it is sticky or staying depressed, repeat the solvent if yes.  Allow to dry in the open for 30 minutes, re-check the feel of the keys, if OK, put the batteries back in and try it again.

Hey, thanks for the reply!

I just went to the controller and tested every single button. Each one feels exactly the same, they all make the same "click" noise and none of them feel jammed or sticky. So I don't know...

22 minutes ago, Noel Walker said:

Try physically turning off the TV by pulling the power cord to the TV, wait a few minutes, then plug it back in and start the TV again.

 

If this fixes the problem initially with the remote control, then go to Settings / Picture / Energy Saving and make sure this is turned OFF.

 

I had similar problems with my remote control which would bog down and become unresponsive, until I changed this setting.  

Hey! Thank you for the response.

I unplugged the TV for 10 minutes and after plugging it back I couldn't turn it on with the Magic Remote, had to do it with an external remote. The behavior of the Magic Remote is still the same as the video I posted above. Issue still goes on. 😞

Hello!

My parents' LG webOS TV had this issue where their Magic Remote has gone insane and every button thinks it is the mute button.

I have tried changing the batteries to brand new ones, letting it fully "de-charge" for 10 minutes, de-pairing it, etc. accordingly to the troubleshooting guide. Not even the power button blinks as it should. Oddly enough, the motion cursor works fine.

I have attached a video to show how it looks.

Any suggestions to fix this?