Cedric

On 11/4/2022 at 4:34 PM, Jean-Yves Martin said:

I've tried everything.

Sometimes the image comes back, but only the right side of the screen.

I feel sorry for your tv, I really hope LG will fix your it.

If only it was not so complicated to downgrade firmware...

8 minutes ago, Jean-Yves Martin said:

I don't know what is wrong with my tv.

The image came back for a day, then on day 2 the left side of the screen started dimming every few seconds, then full bright again.. but now with scan lines.

Now it's completely dead again

Have you tried to reset your TV to factory settings, and to call LG support ? an official patch shouldn't break the TV this should be covered...
Your description remind me a not compatible screen resolution or frequency...

Hello,
My TV (49SM8100) is asking for firmware upgrade, but I would like to have to positive returns before upgrading it.
Did any of you upgraded it without problem ?
 

Thanks
Ced

PS : I still can remember two upgrades ago, when the new firmware broke the Quick access key...  I also have see two users with two different TV models which have been bricked after the update.

Hello,
I was doing Webos 05.30.11 update on my Nanocell SM8100PVA when I saw your messages, I stopped it at 97%...
Have you been able to solve your problems ?
 

Agreed, it is fixed, Thx!

Great, I really hope this will be released soon, i am also tired to reassign the quick access key each time my TV (LG SM8100) is shutting down, and i will not enable TV quickstart to avoid this.

This problem started with LGWebos 05.20.08 release and 05.20.15 didn't repaired it.

Agreed, problem still here on 05.20.15... Quick access keys are not kept in memory  if the TV is shutdown (with Quickstart disabled).

Still nothing after 05.20.15 patch, Quick access are not kept in memory after tv reboot...

On 2/20/2022 at 9:43 PM, Jokin Uribe said:

Hi all...

First of all, sorry for my poor english..

At last i found a solution for the 'quick access bug' in my 'LG 43UM7400PLB' tv..

I made a backup of my tv channels setup in fat32 formated pendrive.

Deleted all my quick access bookmarks.

Unpluged all my hdmi devices.

restored tv factory settings from setup menu.

plugged all my hdmi again.

test quick access again... 

remap al hdmi quick access entries..

turn off tv.

turn on tv, check quick access.

it worked !!!

restore tv channels from usb drive.

Lg service sent me an update, i applyed it but did'nt work until i restored factory settigns.

That was the solution..

At lastttttttttttttt..

Cheers!

Jokin

Tried and it don't work...

By the way I disabled  "TV Quickstart" setting after the TV factory reset (Have you done it too ? ).
With TV Quickstart enabled, the quick access settings are in memory even if I shutdown the tv (normal after all, because the TV is not really shutdown).

Before the last LGWEBOS patch 05.20.09, even with TV "quick star / fast start" setting  disabled my quick access settings were correctly memorized even after the TV reboot. This is no more the case.

I really hope LG/ Webos will correct the problem or at least permit us to downgrade the firmware.

On 2/20/2022 at 9:43 PM, Jokin Uribe said:

Hi all...

First of all, sorry for my poor english..

At last i found a solution for the 'quick access bug' in my 'LG 43UM7400PLB' tv..

I made a backup of my tv channels setup in fat32 formated pendrive.

Deleted all my quick access bookmarks.

Unpluged all my hdmi devices.

restored tv factory settings from setup menu.

plugged all my hdmi again.

test quick access again... 

remap al hdmi quick access entries..

turn off tv.

turn on tv, check quick access.

it worked !!!

restore tv channels from usb drive.

Lg service sent me an update, i applyed it but did'nt work until i restored factory settigns.

That was the solution..

At lastttttttttttttt..

Cheers!

Jokin

Thanks,

 I will try

2 hours ago, Jokin Uribe said:

Sorry Cedrid, It's not posible.

thats LG support crew in Spain told me..

..

I heard the almost the same thing, downgrade is possible but not without breaking the warrant.
I hope WebOS will release a patch soon enough.

 

 

 

I am almost sure here is the best place to report this type of bugs, it is a WebOS problem after all...

I wonder if it would be possible to downgrade from 05.20.08 to 05.20.07 ?

Hello,

Since my TV updated to the last WebOS firmware 05.20.08, quick access key (Long Press 1 for HDMI1, Long press 2 for HDMI2) are reset each time i shutdown the TV, and i have to set them after each reboot...

I tried to restore the factory default settings on the TV to see if there is any change, but sadly this didn't fixed my problem.

Any idea please ?

Hello, Do the LG TV need specific remote to enter Service menu (EZ-Adjust) ? or is the service menu not present on my LG SM8100 ? 
Any help please ? 

Hello, 

I received last week an LG SM8100, and I am trying to enable/enter the service menu to adjust some settings (Store region mainly, and to see few other things).

 I know the Magic remote included with LG SM8100 don't let us enable service menu, so I got three different remote controls (1 LG non magic, 1 compatible LG, 1 "universal") and I tried with the three of them but i have not been successfull... 

I tried pressing Menu Button + Button under TV panel during some seconds, but nothing happen (except the tv rebooted), then I tried OK Button + Button under TV panel but nothing happen unless the live tv banned flashing... 

I am a bit lost, may someone help me with this please ?

Thank You in advance

Ced