Just purchased a LG 65UH6030 yesterday, unable to load user agreement as well. Tried both wired, and wireless connection settings with no luck. I'm able to use the LG built-in web browser, so I'm sure the internet connection is active. I noticed the TV comes with 3.xx firmware, while the current is 4.xx. Tried to update the firmware, and it failed as well. "data decryption error." Anyone having similar issue?