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By herebedragons69
I purchased an LG 86" UT8050 4K UHD LED Smart TV (2024) from JBHIFI in Australia. The TV was wall-mounted and set up by a local installer. I discovered that my TV has Chromecast built-in. I tried casting music from Roon, but Chrome immediately crashed and the TV shutdown. I tried again and the audio was distorted. I shut down and tried again and the audio stuttered. I tried Chromecasting with Qobuz and Plex and got the same result on audio playing out to my Yamaha RX-V6A and the TV speakers. I then tried to play audio from the Plex App in the LG WebOS. That played fine, without any distortion.
Thinking this might have been a result of a hurried setup (the installer did this job "on the run" I reset the TV to factory defaults and set it up again. Everything went smoothly. But the problem with Chromecast persists. First time launching Chromecast the app crashed and the TV shutdown. 2nd try I got distorted audio to the receiver and to the TV speakers. Audio and Video are fine on all other apps. I can see no other faults.
I've been Googling this and not seeing much info other than a few threads where people are saying that the LG built-in Chromecast feature does not work. I saw that one person returned his TV and the replacement had the same issue with built-in Chromecast. Most discussions on this issue are hijacked by people using a Chromecast streamer or dongle as opposed to the built-in Chromecast. They often talk about turning off this or that specific Chromecast setting, settings that are not accessible with a TV with built in Chromecast
In the WebOs when I look at connected source devices Chromecast is there with a "Chromecast Settings" option. The settings have only one option and that is opt-in on sending crash data to Google. Apparently, Google is not monitoring the issue very closely.
I listen to mostly Hi-Res audio. I wonder if the issue is caused by the bitrate of 24-bit Hi Res flac files. I did notice that when I cast audio that was CD quality (16-bit), the distortion did not occur. This is weird though because in the past I have been able to cast 24-bit audio to Chromecast-enabled devices without any problems.
My TV says my firmware is up to date. I did not see a prompt to install a firmware update during setup. I've set software and app updates to be automatic.
Appreciate any help or even a "Hey, it's not just you, this is a known issue, I've got this problem too".
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By sbal
So sick of this stupid piece of crap TV. Every couple of days, the TV logs me out of my LG account and I can't use the IPTV channels.
Besides how incredibly and utterly stupid it is to require a f'in "account" to watch TV, when I go to log back in on the TV or the app (again I can't believe I need to download a f'in app to watch TV) it doesn't work. I need to change the location to Canada, reboot the TV, change the location back to US, reboot the TV, and then I can log in and am presented with the "terms and conditions" I need to accept (for the love of God why in the f'ing world do I need to accept terms and conditions to watch f'in television!?!?!?!). Then I click "Accept All" and everything works, for a few days, until it logs me out again for no reason and I need to go through the entire circus again
The TV is hard wired to Ethernet, so it's not a wifi issue. It's on a battery backup so it's not a power interruption issue. Anyone know how to fix this? This last time I went into the menu and the account and clicked the "Check Terms and Conditions" and there was a entry on the bottom with the green check mark so I clicked "Accept" on that one, I'm hoping that does it?
Needless to say there is no way I would ever consider for even a second buying another LG product, I will never give another dollar to a company that makes products so incredibly hostile to customers. but I spent a lot of $$ on this TV and I'm going to be stuck with it for a while so I am hoping this is fixable, despite how utterly ridiculous neededing to have an account or accept terms and conditions to use a device I bought and own
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By Low Grade
i just started using a new LG 43UR7550 (cheapest model from them).......1st time using a LG as well as a Smart TV too.......and so far having a hard time adjusting the picture and sound (never had such problems with previous TVs)😒
1) sound is worse than i thought since the speakers are down-firing (my previous TV had front-firing speakers)...........it has the AI Sound Tuning - so after it had tuned the sound - do i set the Sound Mode to ''AI'' or should i use ''Custom Settings'' to use the equalizer ??😬
2) the TV has many different settings like Noise Reduction, TruMotion, etc.......so how to calibrate for best picture since i read that people say it's best to turn them all off ?😬
3) i can turn off the screen when watching free-to-air broadcast channels.........but can i turn off the screen if i'm using Youtube app on the TV..........?..........what if i use a HDMI cable from my PC to the TV - can i turn off the screen ?🤒
many thanks in advance😃
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By Nicola123
Have lg TVs. At around 7:45pm two of these just went on to Netflix.
try getting onto other apps but bang back to Netflix on both with touching remote - help please
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By Guest
I recently bought a new router (Unify Dream Router) and after a couple of weeks of struggle, I managed to set it up with my ISP's VDSL connection (FFTC) using a third party modem in bridge mode (NETGEAR D6400).
Everything seemed to be working fine until I realised I couldn't open the Netflix app on my LG Smart TV. After a bit of investigation, I realised nothing except for YouTube and the Browser was working. Just to make this clear: the WiFi connects fine, I can access all websites through the LG Browser, and I have no issues with YouTube, but nothing else works.
All the regular streaming apps fail to open and, most importantly, the LG Content Store fails to load. Before I fixed my network, the tv was working fine. If I switch to my phone's hotspot, everything works fine.
Things that I've tried:
factory resetting the tv leaving the tv unplugged to delete cache using google's DNS on the TV using a wired connection Having said so, I am so lost that I would be happy to try anything again.
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Question
Andara
Why is my WiFi disconnecting from my TV. Sometimes it is good for several days but then keeps dropping out. TV is 3.5 years old.
Most noticeable when using in-built DAZN sports app.
I have installed new cable modem, router. I have installed new ethernet cables for TV, printer and and PC with Windows 10 Pro.
Help is appreciated.
Andara
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