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LG OLED48C14LB and Alexa


Grimskull2008

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Hi all, First time poster!

I have the above TV (UK based) with an Alexa Show in my home. The TV has Alexa on it which is fine and the TV has been discovered by the Alex Show 5 and also in my iPhone App.

I can turn the TV on with the Alexa Show... but like hell will it turn off.

I have both LG skills installed (basic and complete) and the TV is wired into to the home network.

It will only turn on if I call it by my name. If I call it by any other name (Office TV, LG TV) it will not turn on.

So I call the TV by my name and it turns on, great... create a routine to add in my Xbox Series X and all done.

It will not turn off. At all. It keeps saying "Sorry TV doesn't Support that or Check network connection and try again".

I have used "Alexa, turn off office TV" and "Alexa..... tell LG to turn off office television" plus a few others but it will not turn it off.

This is the kicker..... Apple Homekit on my iPhone will turn it off and on no issues at all.

What am I missing with the Alexa Show 5 that it won't turn off??

I am trying to see if I can link the Alexa routine to an Apple Homekit to turn it off but seems a lit way out there for something that should be simple.

Any and all help is greatly appreciated.

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