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LG Smart TV 43UJ632T-TA Hangs/Unresponsive/Won't connect to WiFi after updating to 06.00.15
Asked by
Venkatraman Nagarajan,
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By herebedragons69
I purchased an LG 86" UT8050 4K UHD LED Smart TV (2024) from JBHIFI in Australia. The TV was wall-mounted and set up by a local installer. I discovered that my TV has Chromecast built-in. I tried casting music from Roon, but Chrome immediately crashed and the TV shutdown. I tried again and the audio was distorted. I shut down and tried again and the audio stuttered. I tried Chromecasting with Qobuz and Plex and got the same result on audio playing out to my Yamaha RX-V6A and the TV speakers. I then tried to play audio from the Plex App in the LG WebOS. That played fine, without any distortion.
Thinking this might have been a result of a hurried setup (the installer did this job "on the run" I reset the TV to factory defaults and set it up again. Everything went smoothly. But the problem with Chromecast persists. First time launching Chromecast the app crashed and the TV shutdown. 2nd try I got distorted audio to the receiver and to the TV speakers. Audio and Video are fine on all other apps. I can see no other faults.
I've been Googling this and not seeing much info other than a few threads where people are saying that the LG built-in Chromecast feature does not work. I saw that one person returned his TV and the replacement had the same issue with built-in Chromecast. Most discussions on this issue are hijacked by people using a Chromecast streamer or dongle as opposed to the built-in Chromecast. They often talk about turning off this or that specific Chromecast setting, settings that are not accessible with a TV with built in Chromecast
In the WebOs when I look at connected source devices Chromecast is there with a "Chromecast Settings" option. The settings have only one option and that is opt-in on sending crash data to Google. Apparently, Google is not monitoring the issue very closely.
I listen to mostly Hi-Res audio. I wonder if the issue is caused by the bitrate of 24-bit Hi Res flac files. I did notice that when I cast audio that was CD quality (16-bit), the distortion did not occur. This is weird though because in the past I have been able to cast 24-bit audio to Chromecast-enabled devices without any problems.
My TV says my firmware is up to date. I did not see a prompt to install a firmware update during setup. I've set software and app updates to be automatic.
Appreciate any help or even a "Hey, it's not just you, this is a known issue, I've got this problem too".
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By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
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By Low Grade
i just started using a new LG 43UR7550 (cheapest model from them).......1st time using a LG as well as a Smart TV too.......and so far having a hard time adjusting the picture and sound (never had such problems with previous TVs)😒
1) sound is worse than i thought since the speakers are down-firing (my previous TV had front-firing speakers)...........it has the AI Sound Tuning - so after it had tuned the sound - do i set the Sound Mode to ''AI'' or should i use ''Custom Settings'' to use the equalizer ??😬
2) the TV has many different settings like Noise Reduction, TruMotion, etc.......so how to calibrate for best picture since i read that people say it's best to turn them all off ?😬
3) i can turn off the screen when watching free-to-air broadcast channels.........but can i turn off the screen if i'm using Youtube app on the TV..........?..........what if i use a HDMI cable from my PC to the TV - can i turn off the screen ?🤒
many thanks in advance😃
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By Peter Steinmeijer
I can't connect my LG ThinQ app to Google Home app.
When I try I'm 'told' that no compatible appliance is found.
But my tv, the LG Web OS TV UM7100PLB ( 2019 ), is in the LG ThinQ app. I even reinstalled it.
This probably is not a new subject, but, if this question has ever been answered, I can't find a solution.
Is my TV too old ?
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By Guest
I recently bought a new router (Unify Dream Router) and after a couple of weeks of struggle, I managed to set it up with my ISP's VDSL connection (FFTC) using a third party modem in bridge mode (NETGEAR D6400).
Everything seemed to be working fine until I realised I couldn't open the Netflix app on my LG Smart TV. After a bit of investigation, I realised nothing except for YouTube and the Browser was working. Just to make this clear: the WiFi connects fine, I can access all websites through the LG Browser, and I have no issues with YouTube, but nothing else works.
All the regular streaming apps fail to open and, most importantly, the LG Content Store fails to load. Before I fixed my network, the tv was working fine. If I switch to my phone's hotspot, everything works fine.
Things that I've tried:
factory resetting the tv leaving the tv unplugged to delete cache using google's DNS on the TV using a wired connection Having said so, I am so lost that I would be happy to try anything again.
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Question
Venkatraman Nagarajan
Hello,
The WiFi would abruptly disconnect and the smart TV becomes extremely slow when navigating to the settings and becomes almost unresponsive. Unplugged, waited overnight and restarted, the WiFi connected for a minute or so, and again the same issue. The mouse cursor would disappear after few seconds and navigation only possible with the up/down/right/left key. WiFi list is empty and the TV keeps "searching..", even if it lists my WiFi, after entering the password (takes a very long time) it gives a message "Cannot connect to the network, retry"
Tried the following options and no luck, can anybody help??
- Unplug the TV, WiFi router and restart
- Set the date and time manually in the TV
- Turn off Quick Start
- Selected appropriate country in location
- Firmware updated (No more updates found)
TV model: 43UJ632T-TA, Software Version: 06:00:15, webOS Version: 43UJ632T-TA
WiFi is 5 GHz with more than 120 mbps connection, couple of other devices connected without issues.
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