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LG Smart TV 43UJ632T-TA Hangs/Unresponsive/Won't connect to WiFi after updating to 06.00.15


Venkatraman Nagarajan

Question

Hello,

The WiFi would abruptly disconnect and the smart TV becomes extremely slow when navigating to the settings and becomes almost unresponsive. Unplugged, waited overnight and restarted, the WiFi connected for a minute or so, and again the same issue. The mouse cursor would disappear after few seconds and navigation only possible with the up/down/right/left key. WiFi list is empty and the TV keeps "searching..", even if it lists my WiFi, after entering the password (takes a very long time) it gives a message "Cannot connect to the network, retry" 

Tried the following options and no luck, can anybody help??

- Unplug the TV, WiFi router and restart

- Set the date and time manually in the TV

- Turn off Quick Start

- Selected appropriate country in location

- Firmware updated (No more updates found) 

TV model: 43UJ632T-TA, Software Version: 06:00:15, webOS Version: 43UJ632T-TA

WiFi is 5 GHz with more than 120 mbps connection, couple of other devices connected without issues.

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