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Random apps starting!

Tombofix

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Tombofix Newbie

Tombofix

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So we too are affected (or were affected until we did a factory reset) by the memory issue.  This however, is a little different.

We can be sat, watching the TV for 5 minutes or 5 hours and all of a sudden, Netflix or YouTube just suddenly starts.  Now, I was skeptical about this until I saw it, assuming the remote was being sat on or that it had been damaged BUT, nope.  Even with the controller sat in an IR blocking box, the TV sporadically starts Netflix or YouTube.  This happens whether we're watching FreeSat or a streaming app like Prime or Disney Plus.

We've factory reset AGAIN and still the same issue occurs.  We're running on the latest firmware provided by LG.  Cabled via ethernet with WiFi switched off.
Model: 49uk6400plf

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