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Youtube App on LG 55UF7709 behavior changed over time (scrolling vertically, jumping to a certain timestamp)By AndreasW
I am glad I found this board. Unfortunately the circumstances are not that great. I use my LG 55UF7709 (latest updates are installed) mostly for Youtube and streaming movies from a network storage. Second thing works great. But over the last couple months I see my YT app behaving worse and worse in the little things:
First it started with a different kind of scrolling. I believe after an update I just can't scroll vertically through the YT clips by only using the scroll wheel. This was alwasy working fine but know it is almost like I have to jump start the scroll with the arrow up/dow keys on the remote and than I can use the scroll wheel. Almost feels like it is blocked virtually even though the little red arrow changes its form which is telling me my scroll command is recognized.
Now since a couple of weeks (I think since the last YT app update) every time I use the red arrow to jump to a certain position in the stream the video will start from beginning - no exception.
Has anybody seen these issues, too? Isn't there a official support channel I can use? Looks like LG does not feel responsible for issues with the apps.
Best and Thank you!
UPDATING YOUR FIRMWARE
The firmware that powers your LG Ultra HD 4K Smart TV with webOS should be updated from time to time to enhance your experience and improve its operation. Thankfully, this can be done easily and quickly, right at home.
Watch this quick video to learn more. Or follow the easy steps below to get started.
HOW OFTEN DO I NEED TO UPDATE MY FIRMWARE?
Firmware updates don't happen frequently, so you should be fine checking for updates every other month.
HOW DO I CHECK FOR, AND DOWNLOAD, AVAILABLE FIRMWARE UPDATES?
Before you do anything, make sure you have an Ethernet cord connected directly from your router to your television. Wireless Internet connections are not reliable enough for firmware updates.
Use this diagram if you need help getting set up:
ONCE YOUR TV HAS A WIRED CONNECTION, DO THE FOLLOWING:
Press the MENU Click SYSTEM SETTINGS Then ABOUT Then SYSTEM UPDATES You'll be advised that your system is currently up to date or requested to select CHECK NOW for the latest update. If a new version is available, it downloads automatically. FIRMWARE UPDATES WILL ALSO UPDATE LG ULTRA HD 4K SMART TV AND LG APPS AT THE SAME TIME.