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ALLG

ALL apps stopped working today on my OLED55C7

Asked by ALLG

Question

ALLG    0

ALLG
Posted

Suddenly all apps stopped working today, Dec 25, 2018. No Netflix, no Amazon, no Dolby app, no LG content store, Nothing.

I assumed it was a network issue, but the TV says the network is fine and this is proven by the fact that (1) the TV is correctly setting the date and time using a time server, and (2) I am able to access  network device in my home.  My home internet is working perfectly.

I tried reinstalling the firmware. No go. The built in reinstall doesn't connect either. I downloaded the correct firmware and put it on a USB stick. The TV sees the stick if I navigate to it, but doesn't prompt me to run the firmware update.

Finally, as a miserable, undesirable, last resort, I reset the TV. THAT DIDN'T WORK EITHER!

Does anyone know how to fix this?

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