We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Jeffrey Rapp
I recently purchased an LG OLED48C2AUA. Frankly, I'm not pleased. The biggest problem is searching for programs, particularly across apps. For example, if I'm in Netflix, and search for a program that happens to be in Prime Video, using voice control (Alexa or LG) or the speak button on the remote, I usually get random UTube trailers or other suggestions, or no suggestions at all. It seems I have to know in advance what streaming app it's on, and even that doesn't work all the time. Before purchasing this TV, I used to be able to immediately find the program using the voice control on my Xfinity remote, or the Roku remote (if the program was on a streaming service) and my "unsmart" Sharp TV, with the input set to either cable box or Roku, as appropriate.
I don't want to have to know in advance what app the program is streaming on to find it. I want to be able to simply say "Alexa, show me "Boardwalk Empire", no matter what program or app the TV is currently tuned to. I want the complete list of possibilities to choose from, particularly since some may be free, depending on my subscriptions. Is this possible?
By James Simpson
When will ITVX be available? Why isn't it available already? Is this another item that LG doesn't mention in its documentation (isn't that false advertising)?
Why aren't VPNs (or at least one) available? That's definitely false advertising. How is an ex-pat supposed to use an LG (stupid) TV? Can I have my purchase price back so that I can buy a real smart TV?
Why can't I download any app I want?
Why many content are not downloading and playing in various Apps. This is despite of fully paid Yearly subscriptions.By Avnish Saxena
There are many new movies and web series which are not playing.
Jehanabad: in SoniLiv, The Night Manager in Hotstar are couple of examples.
They are playing flawlessly in Laptop and Mobile, but not in LG TV backed by webOS.
I have removed and reinstalled both the Apps but no result.
By Војин Петровић
Hello... I just purchased LG 43UQ81003LB Smart TV 43" 4K Ultra HD DVB-T2, and in setup I try to agree on 4 displayed agreements. Clicked on "select all" and then clicked Agree button... and it closes and like nothing happens, it is still asking me whatever app i try to run to agree first... what can I do?
Lg uhd tv 4K 55"
Just purchased tv & is unable to load user agreements so unable to watch iPlayer apps
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Lg uhd tv 4K 55" 1 post
May 4 2017
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