About a month ago I switched from BT to Vodafone FTTP (Fibre) broadband (100Mbps)
Since then I've had buffering on my LG TV (55UM7610PLB). This is connected to the router by ethernet cable.
My first thoughts were to do with the internet connection, I checked and tested everything. Vodafone have also checked everything and Openreach have replaced the ONT. Still got the problem though.
So, I've turned to the TV. The LG chat and phone help were pretty low level and not at all helpful.
Google turned up a possible solution which involved resetting the location services and removing it's automatic status. This sort of worked. Watching UHD Frozen Planet 2 was bufferless. But the next day, watching ITV hub was worse than ever.
You would have thought with an 100Mbps connection it would all work so well....but it doesn't.
Is it the TV?
Is there a fix?
Any ideas much appreciated.
By Paul Griffith
When I try to go to a TV programme via the remote control voice option, the TV tries to look up the channel on the app I'm on, instead of going straight to the TV channel on the antenna. This used to work without any problems up until a couple of days ago. Any help appreciated.
By Nick Payne
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.