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Siniša Drakulić

LG store crashing

Question

Hi, I have 42LB650V and software ver. 05.05.01 from 10 June 2016.

Not long after OTA update LG store just stopped working. It is trying to load but ends up kicking me back on Live Tv or source where I was etc...

 

If I do reset settings to default it will work just for the first time when I login. After that same problem occurs.

 

Tnx for help.

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9 answers to this question

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I'm having the same issue :(...
Is the LG store down or something? Or is it because of the recent update?

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I'm having the same issue :(...

Is the LG store down or something? Or is it because of the recent update?

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Same issue!
(after upgrade my OLED TV 55EC930V to ver. 05.05.01 / webOS 1.4).

 

And, in my case, some others apps also don't work: Cannot browse photos & videos from my mobile phone on tv.

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In my case I eventually did a factory reset.
Lost all my settings... but the store works again.

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In my case I eventually did a factory reset.

Lost all my settings... but the store works again.

Thanks I did it too now the store works

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@helixnl @jago Is it still working for you? Or has the problem with the store come back?

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@Motrimes still working for me. Anyway i'll check it this evening. 

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Model: 42LB6500

Firmware: 05.05.01

Country: Brasil

 

In Portuguese: 

No meu caso o problema está com o app da NetFlix, que não carrega mais os vídeos. Quando carrega roda somente durante 30 segundos, para e não roda mais nenhum vídeo e trava o aplicativo. 

 

In English:

In my case the problem is with the Netflix app, which does not carry more videos. When I play any video only runs for 30 seconds, stop and crashing the Netflix app.

 

Alguém pode me ajudar? Já tentei fazer o downgrade, mas sem sucesso...

 

Somebody can help-me? I try to downgrade, but unsucessful.

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Nothing changed with new firmware updates (05.05.20 & 05.05.35). Same apps cannot start: LG Store, YouTube, AccuWeather (and few more).

I try not to do factory reset because my TV is calibrated (I don't want to do calibration process again and again with every firmware updates). 

 

Also, my web app is incredably slow after 05.05.20 update (same with 05.05.35).

 

 

edit: After 05.05.35 colors shifted to red (skin colors are unnatural orange)!

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