SuperMarkT38

Hi, I have this same issue. paramount are aware of an issue between the paramount app and the way LG caches data (I believe). I’ve been in discussions with paramount since early Jan 2024 (we subscribed at the very end of Dec 2023). Customer service is very slow to respond each time, usually advising I do the usual turn or and on, reset, update apps etc. just this month they’ve given me 3 extra month… thanks! I can’t even watch anything. Their answer was that I can still access via other devices I.e. my phone. I’m not paying to watch TV on my phone! I’ve demanded a refund if it isn’t resolved by the end of April 2024,if it is sorted in that time then I expect my 12 months to restart. to add salt to the wound, paramount website still says their app works on LG and gives full details of how to set up it up. That page was update in Jan 2024, after I notified them of the issue and after they confirmed an LG wide issue. Very misleading. I would suggest logging a complaint with Paramount and see where it gets you.