Asia M

On 8/17/2019 at 2:44 PM, Tider said:

I called LG customer service and they wanted  me to do a total reset on the tv.   I was  afraid it would wipe out my calibration that was done by a professional calibrator , so I didn’t try it.   

 

There has had to be some solution.   

It doesn't help anyway

... my tv is still doing the. Pop up and I reset everything.  

I doubt that claim very much! From what I'm experiencing and what I've been seeing on search sites, LG has a KNOWN issue with an annoying pop up that covers a portion of your TV screen that says LAN CABLE UNPLUGGED... 😳  In my case, my TV wasn't plugged into anything and the connection to internet was wireless. Some people had issues with the wireless,  but I didn't. It stayed connected to the internet, watched Netflix, YouTube, Roku , Disney+, etc, with no interruptions, other than the annoying pop up. Never did find a solution that worked long term. 

So would not ever buy an LG TV ever again. 

I have a 50" LG TV I got second hand. It's great, the apps, etc don't really work, have no manual, it's fine with YouTube, Netflix, Disney+, etc. But it has a severely annoying pop up on the screen that says "wired Lan cable disconnected" I've tried manually adjusting settings, works for a bit, then comes back. Wireless works fine, it's not unplugged (or plugged) into anything other than power and DVD player. Very annoying, how do you fix this? Don't want to spend alot, if anything, and if I do, I'll just go buy another second hand tv, but shouldn't have to. Been reading it's a common problem, so why doesn't LG fix it? I got it second hand, so can't get a technician in on warranty, doesn't matter if it's a DVD movie or YouTube app ( I don't have cable TV service) the pop up still comes up.... Does anything work? I've reset the TV a number of times, that pop up just keeps coming up ! How do you do a firmware update? Don't think that would work, tho, as a few people said they tried that... 

Any suggestions or fixes ??? 

Thanks 😊