Good evening everyone,
Since yesterday I have a problem that is driving me crazy.
I have the smart TV in question and I can practically no longer see any content from any platform except YouTube, let me explain. If I open Netflix I see everything correctly but when I launch any content the TV loads up to 20-25% then gives me an error stating that that content cannot be played. Same problem with Disney+, the app tries to load any video then gives me an error, try again, same thing with Amazon prime.
Basically only YouTube works. I'll list what I did:
- Fully updated TV, fully updated apps
- I unplugged and waited, nothing
- I reset to factory settings, nothing
- I changed 3 different networks, two wifi and one wired, changed 3 different DNs, inserted manual IPs, put back DHCP, nothing
- I uninstalled and reinstalled the apps, nothing.
The network works because the TV runs all the tests and is connected stably to my fiber.
It's a problem that not even LG support can tell me about.
I don't know what to do anymore, all that remains is to think of a firmware/hardware problem.
Can you give me some advice?
Thank you
Roberto
