I have accepted to update the TV firmware after being requeste many times by the menu. Big mistake!
After the update was finished the screen remains black, but the LCD screen is back lit so I can see it's started.
The magic remote has the microphone function and I can still search using the voice for youtube videos and the sound is playing.
o the TV is functional just I have a black screen
I tried after to run the update from USB after manually downloading this update: SW File(Version 05.30.11)
from https://gscs-b2c.lge.com/downloadFile?fileId=vk3yX5dqVwh9BjdlXESOeA
No menu is showing, screen is still black
A folder was create by the TV and it contains a file
D:\LG Smart TV\TN\INFO
With this content:
{"INFO":"{ \"core_os_release\": \"4.9.7-11\", \"returnValue\": true }{ \"device_name\": \"k5lp\", \"returnValue\": true }"}
Any solution for me? Do I have to change the TV motherboard? I want a cheaper solution, not paying for a new motherboard in service.
I have accepted to update the TV firmware after being requeste many times by the menu. Big mistake! After the update was finished the screen remains black, but the LCD screen is back lit so I can see it's started. The magic remote has the microphone function and I can still search using the voice for youtube videos and the sound is playing. o the TV is functional just I have a black screen I tried after to run the update from USB after manually downloading this update: SW File(Version 05.30.11) from https://gscs-b2c.lge.com/downloadFile?fileId=vk3yX5dqVwh9BjdlXESOeA No menu is showing, screen is still black A folder was create by the TV and it contains a file D:\LG Smart TV\TN\INFO With this content: {"INFO":"{ \"core_os_release\": \"4.9.7-11\", \"returnValue\": true }{ \"device_name\": \"k5lp\", \"returnValue\": true }"} Any solution for me? Do I have to change the TV motherboard? I want a cheaper solution, not paying for a new motherboard in service.