1421ColumbusDrive
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Posts posted by 1421ColumbusDrive
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On 6/15/2020 at 8:52 PM, Badblackdog said:
A technician came to the house today and repaired the TV. Unfortunately, I was not here so I don’t know what he did. This was all a result of me calling into LG tech-support and explaining the problem. LG Tech Support acknowledged that it was a known problem and initiated a local contractor to come out and replace a part in the TV. So far so good after the repair
So a month later...has the fix stuck? We have the same problem and I'm debating between fighting LG about it or just buying a new TV. Was yours under warranty still and that's why they covered it or are they covering it for everyone?
lan disconnected
in LG webOS Smart TV Questions
Posted
Apparently this is a known issue; there's another, three year old thread on the subject where folks report getting through to LG support as recently as a month ago and being offered a free service call to fix the issue. We have the same problem, so I'm debating if it's worth the fight with LG or if we should just suck it up and buy a new TV (since this one is out of warranty and more than a couple years old).