Hello guys and gals,
I am not sure if this question is for here, but i tried reading some posts on the internet and could not find a reasonable explanation or solution to my problem, so here it is.
I bought my TV (official model i think is OLED55CX3LA) about 2 weeks ago along with LG Soundbar SN4, connected via optical cabel.
In few words, the setup is as follows:
- Picture mode - Expert (Dark Room) with Gamma set to 2.2 and TruMotion to Natural
- Sound is set to Cinema mode and Optical+Internal TV Speaker
No AI features are turned on and TV is connected to internet via ethernet cable. I have set-up box connected to the TV, a laptop, both with HDMI, and streaming with Serviio over dlna.
Now the issue. On 3rd-4th day the TV started crashing only while watching from the set-up box. The picture will freeze, some times a high pitch noise appears, the TV is unresponsive. This goes on for 10-20 seconds, the TV turns off by itself and after 5 seconds it is turned on. Sometimes it does it once and not again, sometimes there is a day without doing it, sometimes does it constantly one after another unless i change the channel, or change from set-up box to DLNA for example.
I changed HDMI ports, i changed HDMI cables - no effect. I thought it is something in the signal from the set-up box (sometimes it is very low quality, or whatever else), but yesterday same thing happened while watching 2160p movie from DLNA.
You can see what happens here:
The video on my cloud is only 2 minutes, but in reality this went on for about 7-8 minutes until i changed from set-up box to DLNA. Just the video was too big and had to cut it.