xcube

19 hours ago, RuskinF said:

Sometimes, the problem is the root cause. Have you checked if the subtitles display ok on other system like a computer?

If the subtitle file is corrupted then the subtitles are not displayed on the system.

In short, Check the audiovisual file and the accompanying subtitle on different computer and tell us the results.

I have a Samsung F7000 and it plays all the subtitles without problems. On the PC too.

The big problem is my brother's LG UK6400PLF. I'm fed up.

22 hours ago, Thomas Keep said:

Have same problem try to go into the app then go out and in again this sometimes help

That is not logical.🙃

Hello,

I share audiovisual material (movies and series) with my brother who has an LG 49UK6400PLF and it has us crazy, because some subtitles do reproduce them and others do not. I have already tried internal and external subs and various formats, srt, ass, ssa, sub, and nothing, because some work and others do not.

I would like to know at least the reason, to try to solve the matter.

Regards.