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Somnath Maity

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  1. The TV is working perfectly fine...just to elaborate the issue: consider that you are watching a movie on YouTube or Amazone or Netflix and to attain a call in between had to pause the movie...the screen would blackout within 2 minutes to bring back the screen to live you have to shake the remote or push any button (this is typically an automated screen off function). Now that is not a real issue...it is perfectly fine to have a blacked out screen if you are not watching anything. The problem starts when you are watching and listening to a webinar on th LGOLED TV logged on from the web browser, the screen would automatically black out in every 2 minutes while the audio would continue. Therefore, every 2 minutes you have to activate the screen. The same issue would also come if you are reading anything on the still screen from web. Hope this explain what is the issue and why I need to resolve it. Just in case you want to get in touch over the what's app here is my no. 9886728882. Please help me to find a solution.
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