rologoetz

Hi, noticed the same limitation. Why can't I have content from Netflix in the content menu ???

Had a long discussion in LG support chat a few days ago.

Basic message : 

The TV System (WebOS?) doesn't support more than 999 files (pictures, folders, whatever) !! What ??🤔😮

Can't tell how irritated I was by this statement ! A operation system that doesn´t support more than 999 files on a volume ???

Even if I format the drive to NTFS - same restriction. 

Asking for the reason I got as feedback "you have a TV which is for moving pictures (movies, series, TV shows...) and not as for presentation of pictures. Generally customers don`t have 1000 movies on their hard drive" ... !!

Asking in return what about music files ?

Answer "same limitation" ?!!

So Im pretty irritated about the purpose of the music + picture apps in WebOS or the Gallery app ... . Okay - then I asked "...so I've to use an Apple TV or a NAS server ? And there's no such limitation of <999 files ?".

Answer "no, same limitation" !

Conclusion : 

the  LG TV I've bought promissed high connectivity (4 x HDMI, 3 x USB, Ethernet) - but there's no chance to use it central media viewer without additional hardware.  And the database to use is limited to 999 files. 

I`ve 40000 pictures on my iMac, another 80000 music files (from my big CD collection) - and there's no way to handle this via WebOS ?  My iMac 27" is from 2010 still doing a pretty good job - and an expensive Multimedia TV (!?!) from 2018 can't handle this ? 

And this despite the WebOS has several Apps that look so promising - really, really disappointing. 

Sorry LG, but if there would`t be this really good OLED display I wouldn't have bought your TV. Guess other brands (using your OLEDs) have a better OS. WebOS is a nice toolbox - but none of the tools are programmed to the end. Or can anyone tell me the real purpose of the gallery app (despite its nice for the showroom of the sellers to show some 4K pictures - but only a few, more is not working ) ? Or a pictures app where  you can't search and that doesn't support folders ? Same for the music app where you can't really sort.  

To have a picture  show on my new LG OLED55B87LC I've connected an external USB 3.0 hard disk (formatted with MS-DOS FAT32 on my iMac) that I've filled with hundreds of pictures from my Fotos App. 

But when I open this drive on the TV the jpg pictures (numbered 1.jpg to 999.jpg) show up as ._1.jpg to ._999.jpg. When I scroll down at the end the list then the real jpg`s appear. So it looks like there's a copy of each file on this drive starting with  ._  ?? And all of them can't be shown on the TV - they look faulty ? 

I've tried out with another drive / USB stick - just the same problem. Does anyone experience the same problems ? Do USB devices have to be formatted in a special way ? Any idea how to solve this ? 

Ah - and beside this strange thing - is it normal that it last that long for the system of the TV to create all the thumbnail pictures to show on the TV ? When I scroll through a long list of pictures it lasts always a few seconds until the icons of the pictures really show the contents. This is really annoying because it makes the feature useless if I need several minutes to find a picture I'm searching for. Why is it that slow ? Is the USB connection only with 2.0 Standard ? Or is it a performance problem of WebOS ? 

9 hours ago, dave2336 said:

Hi Dave,

thx for your extensive answer.

1. The "wallpapers" (im assuming you mean the "no input" pictures) are for when there is no input. Customizing these images is probably not that sought after since you can view any pictures in a slideshow by selecting your usb input, which would require the same effort as choosing a defunct no-input anyway. So there would be no real user advantage.

> I don´t agree to this. I'm using my new LG OLED55B87LC without cable/sat connection just only with internet. So I've only the opportunity to get the boring "no signal" message on the screen or - if the "no input picture" is turned on in the general settings - the also boring pictures that I meanwhile found in the "art gallery" in the gallery app of the TV.  And yes, it really would be nice to exchange them with another gallery in the gallery app. I really don't understand why LG insists here on the own pictures - its really no big thing to program this. 

2. The no-input screen is typically on a timer so should only be displayed for a minute or two before the tv turns off or goes to screensaver mode. again customizing those images has little advantange.

> Unfortunately there's no entry in the general settings where I can define how long it lasts until the screen saver is started. But on my screen it lasts definitely longer than only 1 minute until it appears. As long as its not there the pictures from the gallery change.  

3. The "screensaver" is a black screen with a small image. The purpose of this is to turn off most of the lcd diodes when no input or function is being used on the tv. It would not be ideal to be able to change this since it would not do its job as a "screensaver" and would alter the tvs electrical performance

> understood and agreed - I don`t need screensavers like on the PC or Mac

4. Since most of the Tvs have little to no internal memory, all user images must be on an external device such as USB. This means the TV would be saving directories / memory references to data that could disappear at any moment. Though not particularly complicated it would be unnecessary error management and checks else the wallpapeer could be referencing non-existent memory address and crash the tv. 

> The TV system (WebOS) has to have this kind of management anyway as long as it offers e.g. the possibility to safe movies on an external hard disk, hasn't it ? Or if an external hard disk/USB stick is connected with other multimedia contents to be shown in the music app or gallery app. So This is no argument for me. 

5. LG have most likely paid rights or paid for the photography itself for it's own default images and i would assume they would like those images be displayed as it represents the "feel" > ethos or brand image the tv is trying to portray. 

> sure, they can have this images on the TV, e.g. for presentation in stores. But again said - customers are meanwhile used to customize their products everywhere. On smartphones, on computers, on other mobile devices (iPad, iWatch, etc.etc.) - this is a so called megatrend in marketing nowadays. Therefore I don`t understand why LG keeps this picture feature in the cellar and insists on customers only having their pictures on the screen. 

6. How often a user is exposed to the no input wallpapers is very little considering it is usually only while a device starts up or just after you turn something off. Comparing crappy phone wallpaper functions is not the same as you are exposed to your phones wallpaper pretty much 100% the time you use it so it is a majoer functionality. If your going to do a comparison it would be like saying you want to change the image your phone displays when starting up for 1-2 seconds and shutting down, like the "android" image. You rarely see it unless you restart your phone which most people try to avoid. Changing the main image ion a phone is comparable to being able to change the input your tv is displaying, which it can already do. 

> as said I haven't connected the TV to any cable/sat and I won't do it in future because I don't need them. I'm using other sources and therefore I get this "no signal" message pretty often (as I turned the pictures of because people always asked me "did you take them ?", "where is this ?", etc.etc. and I had to tell them : no, I don't know, they are from system, can't tell. 

And in the end the functionality of the gallery app (where I found these pictures) is strange, too. I don't understand the concept of this app. You can only upload some pictures to the TV in the "my pictures" gallery, but you cannot create another one, or sort, or remove the other galleries not used. But this might be another topic. 

 

Hi, just bought a new LG OLED and pretty fast noticed that I`ve now chance to change the wallpapers ?!?

Really pretty strange - even the smallest smartphone offers such a feature. The TV has enough USB interfaces - why is it not able to customize this by an own set of pictures ?

Can`t be that big rocket science to implement this , especially for such an expensive device this should be a standard feature !!!

Or did I  miss something in the settings of the TV ?