Rick Suntag

2 hours ago, George Hofmeister said:

Most of the posters on the forum who complain that an app is not available made no effort before making their purchase to find out if said app/service was actually available, and moan after an ill researched buy.  Personally I only wanted a limited range of apps, UK terrestrial catchup channels, Amazon, Netflix and YouTube and checked that they were available beforehand.  I don't browse the web on my TV so I am not worried about the browser being so limited.  What I really wanted was decent picture and sound quality.

Would I buy another LG smart TV in the future probably not, but that is not to say I would buy one from say Samsung.  Instead I would buy myself a dumb TV and add a ROKU/Fire/Apple TV device. 

I Normally do my research on electronics devices - this one was different...Ordered from a corporate gift catalog...Nothing else there that I remotely wanted and I needed a new TV for my bedroom.  So far, I'm not impressed with LG.  My first set came with a vertical line running top to bottom.  I was told that LG would not take it back - they'd send someone out to repair it or decide if it needed to be replaced with a refurb.  I had to scream that that was completely unacceptable for a brand new set before they sent me a new one - and even then, they made sure they had my DOA set back before they thought about shipping the new one...and I was also told - We did this (shipped a new one) as a courtesy - if the new one comes broken, you're basically out of luck and will have to follow the rules (ie, have LG send a repair person).

36 minutes ago, George Hofmeister said:

Apps on the whole are not produced by LG but by content providers.  In the same way that Apple and Google do not produce all the apps in their respective stores.

If you want an app it is the content providers that need chasing.

It's LG's product - if LG wants  to appeal to the broadest audience, they can cut deals with the major providers.  Leaving out HBO is huge.  I had been thinking about picking up an LG OLED to replace my now aging family room set, but there's no way I'm spending >$2000 if it doesn't include everything I routinely watch - Netflix, Hulu, Amazon, HBO, SHO directly on the set without needed yet another box with yet another interface

On 8/11/2018 at 11:00 PM, GerryP said:

I found that if I bookmark hbo go and showtime now after signing in to them through the web I will always have a tab for them. Until they actually add the individual apps it seems to be a good alternative

Hmm - I just tried that - got through the login (painfully) but can't play video - something about Adobe I think (it was late night / not 100% sure)

8 hours ago, Bob Rodes said:

There's a distinction between HBO GO and HBO NOW that needs to be understood. HBO GO is an application with which cable subscribers who have HBO as part of their cable package can access streaming content from HBO online, by logging in with their cable account. HBO NOW is a subscription service that is independent of any cable accounts. You pay around $14.99 per month and  you get access to the same streaming content.

These are two different applications. HBO NOW is available via the Amazon Prime app, as well as numerous others such as Hulu. HBO GO is not available through any of the apps that provide streaming content. Rather, it's a standalone app that you can download to any iOS or Android device, as well as many others such as Amazon Fire Stick and Roku. Sadly, though, LG isn't one of them.

That really is lousy - I already have HBO with my DirecTV subscription.  There's no way I'm going to pay $15/month for a second subscription.  I can't believe in 2018, I need to get a Roku or other device to play one of the most watched OTT stations!  How does LG not include all of the top 10 providers - Netflix, Amazon, Hulu, HBO, Starz, Showtime, MLB, Youtube, CBS All Access, Sling TV.

HBO has over 2 million subscribers - How do you leave them out?