kaylhargrove

I had my IT department on the phone with me and LG support and we tried everything. Tried different ports, cables, all the different ways LG said and nothing worked. The reset, trying to go through google, just couldn't bring up the service agreement. LG is sending a service out to look at my TV. I had to take it off the mount to be services. I have bought 6- 65", a 49, and 43" and this is the first time this has ever happened and it happened to be the TV for my office. I was happy to pay more for LG products because i have never had any problems and they were quality products. I am questioning this decision right now.