A.Shahverdi

On 12/27/2017 at 11:20 PM, Tom Wilson said:

After struggling with this problem for almost a month I finally decided to send it back and get a different model.

I got a 50" 4k HDR Samsung TV yesterday and it's such a massive improvement. Didn't have to do any sound sync adjustment, it just works with the Samsung sound bar as you'd expect. So easy.

It' such a relief. I am over the moon with my Samsung.

I would recommend anyone who is experiencing the same or similar problems to what I described, send it back and get a different TV, preferably not LG.

LG have proven themselves entirely incompetent throughout this fiasco. It appears they simply don't care that an entire range/batch of TVs are faulty.

AS I Said in a post, LG is trying to sell its other devices ( LG Headphone, Camera,...), but it may loss even LG Smart TV market.

Matching these LG TVs with your favorite sound devices are terrible...

Hi

I have the same problem with my LB69000GI. I think This is an unadvantag for LG Co to not give permit to users connecting their favorite headphones or cameras.

Samsung also has same inconvenience, but you can easily in secret menu solve the problem. LG smart TV with complicated secret menu is not accually SMART . LG co should solve this problem to have  future market.