Malinda

So my browser doesn't come up when I click on it. Just a blank screen that will return me to live TV. I have no idea what to do. I searched settings but can't find any help. Anyone knows what I can do to fix this? The model is 55UH6150-UB Calling customer is not an option. Thanks.

So my browser doesn't come up when I click on it. Just a blank screen that will return me to live TV. I have no idea what to do. I searched settings but can't find any help. Anyone knows what I can do to fix this? Calling customer is not an option. Thanks.