irrelevant

By what do you mean "Not working" In my case, the netflix app just exits back to whatever input was previously selected. Occasionally, if I've got something to start playing, I get a "We're having trouble playing this content" message, but most of the time it just vanishes. If I disconnect the power, and cold boot the TV, it will fire up long enough for me to select and start watching a programme, but most of the time I don't even get past the user-selection! The damn thing worked fine when I first got it, only a couple of months ago, and I upgraded my netflix for the 4K. Now I can't even access it! Amazon app works fine. TV is a 49UH850V. Connected to the LAN via "Wired" connection.