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Tv in standby mode, then off and do not power on

Rayden79

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Rayden79 Newbie

Rayden79

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I'm having this problem with LG Oled 65c16LA with WebOs Version 03.40.85
When I turn off the TV, it goes into standby mode.

After 2 minutes the red standby LED turns off and it is no longer possible to turn the TV back on with the remote or with the power on button.
It is then necessary to unplug the power supply, wait a few minutes and reconnect it.
So the TV goes back to standby and you can turn it on again. In use everything works.
Is it a software problem? How can I solve it?

Thank you

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Angel Beagle Contributor

Angel Beagle

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I would use your suggestion is unplug your LGTV wait two minutes. Then plug back in and see what happens. Hopefully that solve the ordeal. Not fun to be without a telly.

 

If all else fails ring up LGTV. LGTV provides great customer service.

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