I have tried Factory Default settings, and when they failed I dived into setting individual adjustments to obtain a better picture. The problem is simply that when the picture is adjusted to provide deep blacks in dark scenes, as well as a healthy brightness for faces in a studio news broadcast, the faces in the darker scenes are muddy and too dim to see; on the other hand, if controls are set to render viewable faces in dark scenes, the news broadcast pictures are so overly bright that they hurt my eyes i.e. unviewable. I have read tech advisories and tried many different settings over the last four months since purchasing this new TV and there appears to be no solution. I am disabled and cannot bring the TV outside my home for outside professional calibration or testing. Is there any way to get a technician to help at home under the LG Warranty?
oled 48A2PUA muddy picture
in LG webOS Smart TV Questions
Posted
I have tried Factory Default settings, and when they failed I dived into setting individual adjustments to obtain a better picture. The problem is simply that when the picture is adjusted to provide deep blacks in dark scenes, as well as a healthy brightness for faces in a studio news broadcast, the faces in the darker scenes are muddy and too dim to see; on the other hand, if controls are set to render viewable faces in dark scenes, the news broadcast pictures are so overly bright that they hurt my eyes i.e. unviewable. I have read tech advisories and tried many different settings over the last four months since purchasing this new TV and there appears to be no solution. I am disabled and cannot bring the TV outside my home for outside professional calibration or testing. Is there any way to get a technician to help at home under the LG Warranty?