Joanne A

17 minutes ago, Rex G said:

Thanks Drew

did a factory reset and worked for me too!  Still haven’t received an answer from LG (apart from an acknowledgment and request for software versions) - maybe they will see these posts

LG responded to me and are attributing the issue to Abciview and have referred the master to them.  I have always used Abciview whilst signed in so not sure if that is actually my issue. That being said, the other day and  for the first time in weeks, I could watch uninterrupted so let's see how it goes.  

3 hours ago, Rex G said:

Sent an email to LG saying what problem was and that a number of other users had the same problem.  will see what the response is :-)

Me too. 

I'm also having issues wth playback stuttering and various error codes - codes this far 1003, 6007, 3916. This has been happening for approximately 10 days; no issues previously 

Rebooted modem,  which temporarily works but then problem re-presents.  Re-linked TV to app with no success on eliminating errors. 

I'm also having issues wth playback stuttering and various error codes - codes this far 1003, 6007, 3916. This has been happening for approximately 10 days; no issues previously 

Rebooted modem,  which temporarily works but then problem re-presents.  Re-linked TV to app with no success on eliminating errors.