Daniel M.

Just now, Daniel M. said:

I have the same issue to connect wifi 5GHz, it works perfectly until two days ago, now the TV only connects to wifi 2.4GHz, same router, same TV LG WEBOS TV UK6550PSB SOFTWARE VERSION 05.40.26

I had solve the wifi connection issue to 5GHz going to go settings - General - Reset device.

WARNING you will lost all apps files and personalization on your TV.

Hope this will work for you.

Best regards

Dan

On 4/10/2019 at 7:10 AM, ollie88r said:

For the past year my B7V has been connected to the router via 5GHz wifi with absolutely no issues.  Last week it suddenly stopped worked and will not reconnect. I get "failed to connect" (or something along those lines) every time. 

Here is a quick list of the facts/my observations/things I have tried.

• None of the other devices in my house have this problem.
• The TV is in the same room as the router
• The TV can connect to 2.4GHz
• I have factory reset both the router and TV
• I have tried various 5GHz channels
• I have tried disabling/enabling quick-start
• I have tried manually setting the time/date on the TV
• I cannot change the DNS via my router, this option is not available
• I have tried connecting via WPS 

Does anyone have any other ideas on what is causing this problem?

I have the same issue to connect wifi 5GHz, it works perfectly until two days ago, now the TV only connects to wifi 2.4GHz, same router, same TV LG WEBOS TV UK6550PSB SOFTWARE VERSION 05.40.26