Venkatraman Nagarajan

On 5/21/2021 at 12:18 AM, puma99dk said:

Hi,

I got 2 LG smart TV's running Software Version 06.00.15 and after this update WiFi has stopped working and the WiFi in both TV's will only stay connected when I am in All settings-->Network-->Wi-Fi Connection and the TV's are also feeling really slow in the menu but the moment I plug in a ethernet cable and disable WiFi everything works and the menu is smooth so I believe there is something up with this software version.

I have a iPhone 12 Pro Max, Laptop and some other devices on WiFi no issues at all.

The TV in the living room is a LG 49UJ701V the one in my bed room is a LG 55UK6100PLB.

Anyone got a suggestion I can try? I do not want to reset them because I do not want to calibrate them both again it's a pain.

I am facing the same issue, did some basic stuff like updating date/time, turning off quick start, etc... worked for almost a week without issues, however into the same issue again and nothing is helping.

Any luck fixing?

Hello,

The WiFi would abruptly disconnect and the smart TV becomes extremely slow when navigating to the settings and becomes almost unresponsive. Unplugged, waited overnight and restarted, the WiFi connected for a minute or so, and again the same issue. The mouse cursor would disappear after few seconds and navigation only possible with the up/down/right/left key. WiFi list is empty and the TV keeps "searching..", even if it lists my WiFi, after entering the password (takes a very long time) it gives a message "Cannot connect to the network, retry" 

Tried the following options and no luck, can anybody help??

- Unplug the TV, WiFi router and restart

- Set the date and time manually in the TV

- Turn off Quick Start

- Selected appropriate country in location

- Firmware updated (No more updates found) 

TV model: 43UJ632T-TA, Software Version: 06:00:15, webOS Version: 43UJ632T-TA

WiFi is 5 GHz with more than 120 mbps connection, couple of other devices connected without issues.