alizadeh

On 6/23/2021 at 10:44 PM, Nimazh said:

Thanks for your response. Since I have the same issue and I dont know how can I fix it, would you please introduce me the specialist or how can I call him? Did he replace some hardware or just by modifying software? I would be grateful If you contact me here or in direct message. Thank you

Hi Nimazh, 

The expert was from LG customer service. As we are far geographically, I would suggest contacting your local LG customer service. BTW, they replaced a chip on the main board, so it was not the software modification.  

I fixed it. I gave to the specialists to replace an "HP" IC. I know this is ridiculous, but it seems that is the only solution. 

Hi, 

I was tying to change the settings on our LG TV to enable it for HD channel reception. We found instructions on the net to configure the "area option" in the hidden menu, however, they did not work. So, we thought that we need to change the country group to be able to receive the HD channels. Although we could not change the "country group code" from 20 to an arbitrary number, we change it to 10. After that, we have not been able to change it anymore. It is struck there. I know this is ridiculous, but an LG TV expert who is working in LG customer services told us that I could not change it either and we need to replace the IC. I shocked why with a simple change in one of the TV parameters, everything is got complicated. 

In details, here is the picture of the parameters currently set on the LG TV with the model number of 49LH549V-TD: 

Please tell me why I could not set the "country group code" to 20 once again? It is gray meaning that is unchangeable. Any ideas will be appreciated.

Best regards 

Alizadeh