Wicksell Metellus

Thanks 

On 6/26/2020 at 12:08 AM, kpodolinsky said:

Hello guys and gals,

I am not sure if this question is for here, but i tried reading some posts on the internet and could not find a reasonable explanation or solution to my problem, so here it is.

 

I bought my TV (official model i think is OLED55CX3LA) about 2 weeks ago along with LG Soundbar SN4, connected via optical cabel.

In few words, the setup is as follows:

- Picture mode - Expert (Dark Room) with Gamma set to 2.2 and TruMotion to Natural

- Sound is set to Cinema mode and Optical+Internal TV Speaker

No AI features are turned on and TV is connected to internet via ethernet cable. I have set-up box connected to the TV, a laptop, both with HDMI, and streaming with Serviio over dlna.

Now the issue. On 3rd-4th day the TV started crashing only while watching from the set-up box. The picture will freeze, some times a high pitch noise appears, the TV is unresponsive. This goes on for 10-20 seconds, the TV turns off by itself and after 5 seconds it is turned on. Sometimes it does it once and not again, sometimes there is a day without doing it, sometimes does it constantly one after another unless i change the channel, or change from set-up box to DLNA for example.

I changed HDMI ports, i changed HDMI cables - no effect. I thought it is something in the signal from the set-up box (sometimes it is very low quality, or whatever else), but yesterday same thing happened while watching 2160p movie from DLNA.

You can see what happens here:
https://u.pcloud.link/publink/show?code=XZfgAUkZD9pEpRCcIzHea96Ne8mLJQGDcCkV&fbclid=IwAR1kmORoDe_RoWYLvbp1oo41B09mW_yI1--PkWxrNCOh8EDMT7DeGQQyqLQ

The video on my cloud is only 2 minutes, but in reality this went on for about 7-8 minutes until i changed from set-up box to DLNA. Just the video was too big and had to cut it.

 

Thank you!

 

Hi there, did you ever resolve this problem? I’m having the same exact issue. I’ve read it might be related to overheating due to the wifi cheap. Curious to know if you ever figured out your issue or just ended up getting it repaired or replaced?