Dno9

Iv called LG and freeview again today. 

I'm luckily on sky, so it dosent really effect me but I want my TV to be able to do everything it should and its the principle of it for me. 

LG again are going down the line of stating they were told all channels would be updated to show both format of channels. 

I said this has been going on for so long now why can't LG and freeview just communicate with each other, I asked if there was any way of being able to get a message through to the powers that be to speak to freeview and sort this between themselves as its not a customers job! 

She has filed a voice of concern notice which apparently doesn't get a reply but goes through to them to "review" 

Freeview have took all my details for there tech team to call me back 🙈

Does anyone from LG see these posts? 

It's just staggering. 

Selling a bunch of TV models not fit for purpose! 

25 minutes ago, Jayqueueaitch said:

You are both right to be frustrated and annoyed, and you are correct LG do know all about it and are doing nothing about it at all. They have had 2 years to resolve the issue.

I registered 2 x complaints with LG Customer Services but to no avail.

I did return my LG TV to Currys and got a full refund. Currys "Top Tech Man" at their Flagship Cambridge Store claimed to know nothing of the issue. I did write to Currys Customer Services and complained but never got any response to my letter! Freeview themselves also claim to know nothing about the issue.

We are all fighting against a conspiracy of silence! Just return your set for a refund and try and embarass them into action by flagging the issue on Social Media!

I just find it unbelievable that they have left it like this for 2 years and continue to make out they have never heard of it. 

It's a pretty big deal, how is this not picked up and known before these tv's are released? 

Must be some way of getting them sort this. 

Just now, David38 said:

What a load of rubbish.

They have heard from me at the very least via this Forum and by direct e-mail.

Told them its all over the Internet! 

Plenty of forums etc for you to see this issue on. 

I just find it astonishing that 2 years later and 2020 models still not got this sorted. 

It's just crazy. 

6 minutes ago, David38 said:

Well LG TV's not up to the job I've concluded and LG do not care or they would issue an upgrade.

Another thing you might find the use of Red button on Freeview 231 BBC News does not work, does on 101 etc.

My Samsung TV works perfectly  on both these things that my LG does not, I regret not return the LG when first bought.  I was attracted by much lower price and now know now why.

Thank you for the response

It's just not good enough is it! 

This has clearly been going on a long time now. 

I called LG this morning and they said it wasn't something they had ever heard of before surprise surprise! 

Want me to take video to show the issue to get passed on to the tech team. 

Obviously nothing will be done as they could have sorted it a long time ago if they cared.

Hi did anyone ever get to the bottom of this? 

Quite unbelievable! 

Just purchased the LG75UN81006LB and this exact same thing still happening on freeview with these channels displaying invalid service.