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kengutierrez

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Posts posted by kengutierrez

  1. 19 hours ago, Johan Korthout said:

    What reset? A factory default reset? How to do the reset? Thanks for the info.

     

    1 hour ago, BAZ said:

    I'd also like to know this!

    Yes, a default factory reset to the TV. Go to the settings button on your control (gear icon)>all settings>general>reset to initial settings.

    It's been a few months since my post and i haven't had it crash out on me since.

  2. 14 hours ago, dalnz said:

    Just got our 50UH5500 set up yesterday, was looking forward to streaming The Americans straight from FX website.  Gave up after about 5 of these "App will restart" crashes.  And finished  watching on the iPad. Not going to put up with this, will happily return and let Best Buy sell it open box to some other sucker.  Where is the LG support input on this forum?  I'm brand new as of today, but is it just us b****ing at each other (WITH each other??)??

    Try doing the reset, so far it hasn't crashed out on me.

  3. I'm having the same issue with version 04.30.70,  LGwebostv uh6035 is the model information that i got off the tv.

    For me, it was crashing out when i had an Apple TV connected to the HDMI 1 (i had to resort to watching netflix via the apple tv since when i used the built in app on the tv, it would crash)

    But now, even when an app isn't used, and it's just on HDMI1 it crashed with the same error.

    I called support and they suggested that i do a reset. i did that and i then tried using it again, and so far i haven't had any issues. The apps take a while to launch, but that's about it. I'm going to keep an eye on it, and call "advanced technical support" if it still doesn't work.

    This is SO annoying.

    • Like 1
  4. I'm having the same issue with version 04.30.70,  LGwebostv uh6035 is the model information that i got off the tv.

    For me, it was crashing out when i had an Apple TV connected to the HDMI 1 (i had to resort to watching netflix via the apple tv since when i used the built in app on the tv, it would crash)

    But now, even when an app isn't used, and it's just on HDMI1 it crashed with the same error.

    I called support and they suggested that i do a reset. i did that and i then tried using it again, and so far i haven't had any issues. The apps take a while to launch, but that's about it. I'm going to keep an eye on it, and call "advanced technical support" if it still doesn't work.

    This is SO annoying.

    • Like 1
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