My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
Recently bought an LG Smart TV in Ireland. 43Nano796NE .
There is a button on the remote for Google assistant. Nothing happens when it is pressed. I downloaded the ThinQ app and have paired it to the TV and Google home assistant. I can turn on off the TV via Google and at best turn on Netflix via Google . Just wondering am I missing something else here given the button on the remote doesn't do anything? There is also a buttonn for opening up Disney plus and that doesn't open up the app. The app button for Netflix and Prime does work. Maybe a first world problem only. Apps for Ireland are not great, would love to be able to download Virgin media player and All Four.
OK. I have a 2018 LG Smart TV model OLED65C8PUA. The TV 'magically' recognizes and (badly) displays/ plays the 2gb of photos, videos and audio residing on my Western Digital 4TB My Passport external hard drive I have. The problem is the TV is the ONLY device that WILL RECONIZE THE DRV! 8 diffirent computers running from Vista to Win 10 have given me 'DRV (x) is not accessable'. At one time the drv was password protected and it worked fine. The exact password was lost so I tried a number of variations and was able to finally unlock the drv and remove the password using WD Utilities. It worked for a bit and I was able to copy out a few files using a Surface Pro/ Windows 10 but it stopped and now with that Surface Pro and the other windows machines I get `D is not accessible. The parameter is incorrect'. I even put it on a Samsung smart TV - none will read the drv, ONLY THE LG! The LG also displays the DRV'S volume label and content filenames as well.
I want to copy these files before the drive fails as the catch here is the LG seems to produce one or two "unrecognized files' every time I use it and some of these videos are one-of family heirlooms! I want to avoid another $300 data recovery bill if possible. And if the LG can read it one would think there is a way forward.
Any suggestions will be most appreciated!
Since this update the Apple TV 4K can no longer connect to Dolby via HDMI. Immediately prior to this update - it worked.
Now, if you attempot to connect and set it to Dolby - the screen flashes the Apple TV screen on and off - it can't stabilze.
This happened immdeiately after the update.
Can I revert back to the prior software? Or, can you send me a version that does not have this issue.