Quantcast
Jump to content

New UI Update Web Browser bug with Disappearing Subtitles (LG C9 etc.)


Recommended Posts

After updating to the latest web browser with new user interface on LG C9, subtitles on all streaming websites disappears every 2-3mins.

Video continues to play without subs. The subtitles will re-appear if I move the magic remote but disappears again after 3mins.

Should be a widespread issue as it's also happening on Youtube.com videos with subs. Un-related but Play/Stop button on magic remote also stop working on the new browser.
 

  • Like 1
  • Thanks 1
Link to comment
Share on other sites

Same issues on 77CX. Previous browser version had other issues but not as bad as the new one. Hope it gets fixed soon, I hate that such an expensive TV has these kinds of issues. Where is the QA?

I found that turning off Adaptive Streaming using Javascript fixes the disappearing subtitle issue, but it means sacrificing video quality, so it's not a good solution. (play / pause still won't work).

Also there is no way to downgrade back to the original version. 

I also have a C9, luckily I haven't and will not update the browser on that TV as it's been working great, better than the original CX browser version (new update ruined it completely). 

  • Like 1
  • Thanks 1
Link to comment
Share on other sites

  • 3 weeks later...

I found something that helps, reset TV to factory settings, before that write down your region and backup programs to usb, then after restoring, set region and restore programs, new browser is gone, but every time you run browser it  asks for update and you have to press launch. I found it in a thread and also users suggested to watch movies for free in watchsomuch.tv which was a great site and is fully compatible with WebOS browser. If pay you can watch outstanding 4K qualities on LG OLED

  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...
  • 3 weeks later...

I installed the latest web os update. Problem is still not solved. I am now forced to run inferior new version and because it is a web os update it cant be downgraded by restoring to factory settings. it is a fucking disgrace.  LG please comment.

Link to comment
Share on other sites

  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By News Reporter
      Designed for All Types of Business Usage Scenarios,
      Unique Display Solution Redefines Work in the New Era

      SEOUL, Oct. 19, 2021 — LG Electronics (LG) announces the launch of LG One:Quick, a display solution so revolutionary that its arrival brings with it a whole new category. Developed in response to the new ways people work, LG One: Quick has the potential to change and expand how individuals, coworkers and teams communicate in the new reality of remote working. LG One:Quick consists of One:Quick Works (model 55CT5WJ), One:Quick Flex (model 43HT3WJ) and One:Quick Share (model SC-00DA), a dedicated wireless screen sharing solution.*
      One:Quick Works is an advanced 55-inch 4K UHD video conferencing display and all-around productivity tool suitable for a variety of workplace environments such as a conference room. One:Quick Flex with its 43-inch 4K UHD touchscreen is designed with a movable stand to accommodate diverse usage scenarios across all types of businesses settings. Both models are based on the Windows platform and are compatible with a huge library of video conferencing applications and collaboration tools. Once paired with One:Quick Share, users can easily and quickly connect their laptops wirelessly to compatible LG digital signage products.
      One:Quick Works For Maximum Productivity
      A welcome addition to any conference space, LG One:Quick Works delivers seamless interactive communication for smooth, productive office meetings. A winner of Red Dot Award 2021 and iF Design Award 2021, this all-in-one solution features a built-in Windows PC, crisp 4K UHD camera, microphone, speaker and digital whiteboard. In addition to LG’s built-in video conferencing solution, One:Quick Remote Meeting, users can use shortcuts to effortlessly install popular video conferencing and collaboration apps such as Teams, Webex and Zoom to instantly enhance productivity. The high-gain microphone is effective in clearly capturing voices up to six meters away with minimal background noise while the 3,840 x 2,160 resolution camera automatically tracks and focuses on the individual speaking. Both the camera and microphone can be easily disabled for maximum privacy and peace of mind.
      One:Quick Works also offers easy-to-use management and control features. Ready out-of-the-box and free for the first six months, LG’s One:Quick Remote Meeting video conferencing application works seamlessly with One:Quick Works to share documents in various formats, perform real-time interactive drawings and automatically detect who’s speaking on the other end.
      One:Quick Flex For Ultimate Versatility
      LG One:Quick Flex is designed for a wide variety of business use scenarios such as small group meetings, one-on-one discussions and group presentations but is also an excellent option for hospitals, schools and homes where people may be working, learning or talking to other parties remotely. With a video camera that captures a wide 88-degree field of view, the display rotates to work in both landscape and portrait modes and features a split-view mode for easier multitasking. A microphone and camera, intuitive interface, full touch pen support and whiteboard functionality complete the package. One:Quick Flex can be mounted to a movable stand for easy transport between the shared meeting space to the CEO’s corner office for an important video conference.
      One:Quick Share For Wireless Screen Sharing  
      LG One:Quick Share allows users to effortlessly share their laptop screens with compatible LG digital signage models. After the simple connection process, users can share their PC screen by simply pressing the button on the One:Quick Share USB dongle. Switching the source device is just as easy, with up to four sources able to connect to LG digital signage products simultaneously. And with One:Quick Share, setting adjustments of connected LG signage products such as volume, picture mode and screen brightness can be performed without a remote control.
      “As a market leader in developing solutions for businesses, LG always strives to deliver thoughtfully-designed, technologically-advanced products that make work more productive and convenient,” said Paik Ki-mun, senior vice president and head of the Information Display business unit of LG Electronics Business Solutions Company. “Our new One:Quick series is a solution borne out of necessity by a new environment that forced us to think outside the box. By providing our customers with new ways to interact and get things done, we hope they will be able to better balance and enjoy work and life.”
      LG’s latest collection of advanced display solution products is designed to deliver an intuitive experience that enhances productivity and collaboration to take office communications to a whole new level of ease and convenience. LG’s One:Quick series will be available starting this month in Korea with key markets in North America, Europe and Asia to follow.
      # # #
      * Compatible with select LG digital signage products.

      link hidden, please login to view
    • By SS1003602
      I have recently shifted from UAE to India. I have 55" LG 3D smart TV model no. 55UB8301. My problem is 1. I can not change country from UAE to India in settings -Country option because India is not available in the list.
      2. I can not download any app which are normally available in Indian smart TVs like Hotstar/Sonyliv/Amazon prime etc.
      3. In screen mirroring option using my Android phone, I can play any video stream from mobile to smart TV BUT only Amazon prime videos are not played. 
      Can anyone help me for above issues...?
    • By ROSSMAN
      I am creating a streaming application, where user can access a list of mkv files from my server, Mkv is not supported in web browsers and it is not loading properly within my webOS web app.
      I cannot modify my files to another video format.
      Is there a native player for LG WebOS that I can embed into my web application ?
      Is there any video player with web sdk to play mkv on a smart tv.
      Ps: my videos are working well on chrome, as for Firefox or Safari, it tells me that the format is not supported.
    • By Rob Infantino
      We have two LG OLED TVs. WebOS appears differently on each. And we are able to download the Paramount+ app on one TV, but not on the other.
      OLED65C7P (older) running software version 6.00.25
      WebOS TV Version 3.9.0-62709
      Does not allow the Paramount+ app to be installed
      OLED65C9PUA (newer) running software version 5.10.25
      WebOS TV Version 4.9.3-5340808
      Allows the Paramount+ app to be installed
      How can we get WebOS to appear the same on both TVs?
       
    • By Leorge
      LG 42LB700V tv not corresponding to all the commands remote and intergrated.  Also presents a yellow screen every 15 minutes  for a couple of minutes or more.  Cant go into menu for setting controls. Any help will be appreciated. Thanks in advance
       
       
×
×
  • Create New...