My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
My LG TV was working fine and the internet was working. I went on a 3 day trip and came back and it now says 'Check Network Connection'
The internet works fine on my laptop and other devices. When I go into the WiFi options, it shows a loading indicator by my network.
I click on another internet connection, then go back (so it doesn't show the loading indicator) and I enter the password correctly and click 'Connect' and it says this:
Unknown issue has occurred.
Please check the status and try again.
I can't do anything (like watch YouTube, browse the web, etc)
I sometimes leave it on the loading indicator for 5-10 min and it doesn't do anything. Please help..
Error Code: -137
Is it possible to access Live playback, i.e. pause, rewind live TV with a universal remote, not using the LG magic remote?
I have an LG 65" OLED B8 and use a Logitech Harmony 650 remote - can't use the magic remote as a universal remote as my sound runs through an AV receiver connected via the toslink input on the TV, not HDMI., so no Simplink/CEC.
Live playback is working fine (recording to hard drive ok) and I would swear that when I set up the Logitech remote it was able to pause and rewind live TV just using the Play/Pause/Rewind buttons on the harmony remote no problem, but when I tried it recently it wouldn't work. Nothing in my set up has changed. Has something changed with webOS??
I've check the Harmony setup is correct and if I bring up the live playback scroll bar with the magic remote, then the buttons on the Logitech work perfectly so I don't think it's a Logitech Harmony problem.
The only thing I can't figure out is how to get the harmony remote to bring up the Live Playback display, without using the magic remote. I also find that shaking the magic remote to get the pointer doesn't work very well, so I have to move the scroll wheel to get the pointer, which changes the channel, so I'd rather avoid it altogether (I also feel like I used to be able to bring up the magic remote pointer by clicking the scroll wheel, but that doesn't work any more either. Did I imagine it?)
Any suggestions on a button function I can program on the Harmony to bring up the Live Playback display, or better yet restore the ability to just press Play/Pause/Rewind on the Harmony and it works without needing the Live Playback scroll bar to be displayed first?
Apologies if I haven't explained my issue properly. i've never had a problem with my OLED before ( I love it!) so am a first time poster. any ideas?