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    • By TimtheToolMan
      We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
      TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to  Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
      Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute,  resetting TV multiple times, setting up remote again, ...
      Error message: Unable to Load User Agreements  A server error has occurred while downloading  the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements  Sorry, but the User Agreements  can't be downloaded at this time…Please check your internet connection and try again later.    No change when trying over five days.
      Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
      Anyone have any ideas.
       
    • By Nick Payne
      I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video. If I stream the same content using the app on the Chromecast, I get no such interruptions. Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. It would seem to be a problem with the app provided on the TV. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem.
    • By Bevb
      I have a NANO91ANA LG TV connected via HDMI to a Yamaha RX-V677 Receiver. Normally when I turn the TV on it also turns the receiver on and I can control volume via the LG remote, whether it is an app on the TV or from another device connected to my receiver (Apple TV or cable box). Now the receiver is not turning on and ARC audio is not working. I think there may have been a software update the other day, but I'm not sure. However, everything was working properly until last night. The last time this happened it seemed to correct itself (it seems to be kind of sporadic), but this time it did not. I do not know what to do to correct this, but it is a major pain as I'm now having to deal with 4 remotes, plus I can't get sound out of my surround speakers when using an app on the TV.  Any suggestions would be appreciated.
    • By Mohannad Hanafi
      I installed webOS TV Emulator v6.0.0 and when I run it, it shows a black screen like this
      It's running on Oracle VM VirtualBox.

    • By Steve Bowes-Phipps
      My LG TV works great with terrestrial TV (I have no sound bar) but when I stream content from, say NowTV, iPlayer, etc, particularly films, the background sounds and music are louder than the speech, making the viewing experience quite frustrating.
      Is there something I can do to improve this?  I am already on Clear Speech in the settings.  I don't mind if it's a sound bar or audio streamer I need to get, but I want to know why it only affects streamed content and what I can do about it?
      Many thanks in advance for your help forumites!
      Steve
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