My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
Bought a oled65g16la worse thing I ever did, how do you put a normal size plug behind a 19mm thick TV? answer is you can't!!
I have a Sonos system, works fine on all other TV's, but I can only get Stereo out of it and not 5.1, it's connected via HDMI, supports ARC, I have gone to setting and tried everything, anyone have any idea's?
Great picture, rubbish TV
I'd like to easily stream/cast some movie files (.mkv, .mp4 etc...) on my Ubuntu 21.04 PC to a LG Smart TV having WebOS 4.9.x.
Both TV and PC are connected on the same LAN network via ethernet cable!
My router does not provide any UPnP feature!
I tried to use (with no success):
- Kodi - enabled UPnP/DLNA and shared my library, then right clicked on a movie and ran "Play using", selected "TV" but I was not able to see anything on my LG TV (i went to Movies and Photos and did not see any remote device or other stuff) (does this method nroamlly work? Maybe there is something wrong with my Kodi / Router configuration? What screen do I have to access on the LG TV to see the DLNA devices?)
- Integrated Ubuntu "Media Sharing" (see https://ubuntuhandbook.org/index.php/2020/04/home-media-server-ubuntu-2004/) - same as above, I could not see any device from the TV when this option is enabled
- VLC UPnP feature - same as above
What options do I have, without buying any additional device like Chromecast, Raspberry PI etc...?
By Marko D
Subtitles as well as all html elements beside video disappear on every website after 2 minutes. The only way to bring them back is to activate cursor with magic remote. This started happening around the beginning of July when new LG browser update rolled out. I managed to get around this by resetting TV to factory settings and evading browser update. This worked until 23rd of July when Web OS update came along . Thinking that problem might be solved i installed it. Turns out this update just integrated this browser error into the OS and now even after resetting to factory the problem cant be avoided. LG had just made the error which could be evaded by downgrading browser mandatory instead of fixing it. This is disgrace. If I had a company with 5 employees the update with error would have never entered circulation and even if it did I would not issue another update which would make error impossible to evade. LG has only billions of dollars and tens of thousands of employees and they do not notice such a major problem even after they have been informed by the users.
TV model OLED65B6P purchased in mid-2017.
TV software version: 05.60.06
Web OS: 3.4.0-5706 (dreadlocks-digya)
This is supposed to be a smart TV, it’s only 4 years old and already it can’t take advantage of recent/new features in applications such as Hulu Live TV and cloud DVR. As a result we can either settle for the older basic Hulu app which doesn’t support Hulu live TV or Hulu cloud DVR, features added by Hulu a year ago when the TV was only 3 years old. The work around is viewing through a separate appliance attached to the TV (like Roku or Fire TV Stick) or broadcasting to the TV from a smart phone or other mobile device, both which add another link in the chain connecting the signal source to the TV, and which introduce audio lagging video.
Why isn’t LG supporting a very expensive “smart” TV that is less than 4 years old by updating the Web OS?
We also own another LG TV, model 32LJ550B-UA, which supports the latest Hulu app with Live TV and cloud DVR. That set was purchased in 2018. Why can’t the same software version and integrated Web OS be applied to our primary viewing TV above? This second set shows:
TV software version: 06.00.04
Web OS: 3.9.0-63004 (dreadlocks2-dudhwa)
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By Michelle van Asperen
The Youtube app has been working fine until Friday 27th November. Switched on as I do every day to see news, and have video but no sound. Did the usual switch off, unplug etc but still no sound Other apps work fine.
I noticed there was an update to this app dated 22/11/2020 but my issue only started later. Have automatic updates "on". Is this a buggy update?
I've had my LG SmartTV for about 4 years. Up until a few days ago, I was able to view YouTube videos without issue. However, about 3 days ago, I started having problems with YouTube. I can access YouTube and search for videos. But, when I try to start the video, the "waiting" circle appears and never goes away.
I've tried everything I can think of to troubleshoot this, including cold-starting the TV. But it's still happening. I thought it might be a YouTube problem. But, I'm able to view the videos on my desktop PC and via Roku, with no problem.
What's going on? Can anyone help...please???