Hotstar app not working

[Anurag Rathi]

When I am trying to play premium content on hotstar, it is showing me the playback error. Please resolve this. In other devices it is working perfectly. I have raised this to hotstar they asked me to raise it to TV manufacturer. Attach is the screenshot of the issue.

[kaly]

3 minutes ago, Meetu said:

This is what I get when I click on connection settings. No option to enable to disable anything. Please help

First try connecting with your mobile hotspot and see if you're able to view your respective hotstar content.

If the Mobile hotspot worked, then definitely you'd have to change your DNS settings, for which you'd have to follow below steps:

TV settings > Connection > Wi-Fi Connection > Advanced Wi-Fi Settings > Edit > DNS server = 8.8.8.8

[Meetu]

2 minutes ago, kaly said:

First try connecting with your mobile hotspot and see if you're able to view your respective hotstar content.

If the Mobile hotspot worked, then definitely you'd have to change your DNS settings, for which you'd have to follow below steps:

TV settings > Connection > Wi-Fi Connection > Advanced Wi-Fi Settings > Edit > DNS server = 8.8.8.8

Thank you. I figured it out (lol)and playing it now. Thanks! Would this affect any other app, I mean, the change of settings

[Vicky Crush]

Change DNS IP on Your TV

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If Hotstar works fine on mobile data, you can change DNS IP on your TV, as given below. Note that steps may vary based on the make and model.

1. Navigate to the Wifi menu on your Smart TV.
2. Ensure that you’re connected to your home Wifi network.
3. Go to ‘Advanced Wifi Settings’ or ‘Advanced Options.’
4. Scroll down to “IP” and set it to Static.
5. Then, change the DNS 1 servers to 8.8.8.8 

[Umashankar]

On 1/19/2021 at 1:27 PM, Austin George said:

Go to settings 

Click on connection settings

Disable ivp6 

Mark dns server as 8.8.8.8

And done now you can watch Hotstar in your lg smart tv!!

 

 

 

 

 

 

 

Works like a charm.... Just disabled ip6.

[Bharathwaj]

I recently shifted my TV and got the same error. However it worked fine when I switched off the IPV6 in my smart TV in advanced connection settings

[Ryha]

On 5/6/2021 at 3:25 PM, kaly said:

First try connecting with your mobile hotspot and see if you're able to view your respective hotstar content.

If the Mobile hotspot worked, then definitely you'd have to change your DNS settings, for which you'd have to follow below steps:

TV settings > Connection > Wi-Fi Connection > Advanced Wi-Fi Settings > Edit > DNS server = 8.8.8.8

Hi,

Is the DNS server 8.8.8.8 applicable to all country? As of im from malaysia.

[Priyadarshi]

Just disable IPv6 in advanced WiFi settings. This will solve the issue

[Priyadarshi]

Just disable IPv6 in advanced WiFi settings.